Canterbury Police District Victim Services

Christchurch Victim Services

This page provides you with contact details of services available to victims of crime, accident and emergency within the Christchurch and Banks Peninsula areas.

The proposed Victim Rights Act recognises that victims need to be aware of the existence of the services available to them and how to obtain easy access.

Important: This site is for information purposes only. Christchurch Victim Support accepts no responsibility for the actions of any organisation listed.

Christchurch Victim Support

P.O.Box 2109, Christchurch
Phone: 03 363-7643 office, 0800 842-846 24hrs
Fax: 03 372-8006
E-mail: christchurch@victimsupport.org.nz
Contact: District Manager - Donna Neill, Service Co-ordinators - Marie Hand, Carolyn Hanson, Dianne Smith
Services provided: Victim Support provides 24-hour emotional support, personal advocacy and information to all people affected by crime and trauma throughout New Zealand.

Age Concern
64 Cashel Street, P.O.Box 2355, Christchurch,
Phone: 03 366-0903, Fax: 03 365-0639
Email: team@ageconcern.org.nz Website: www.ageconcern.org.nz
Contact person: Dayl Milne
Services provided: Information and advocacy, community health, elder abuse, home support, carer support, visiting services, extensive information database on topics affecting older people and their carers. Day courses: Home and Personal Safety, and Refresher Driving Course for Older Drivers.

Bealey Centre
93 Bealey Ave, Christchurch
Phone: 03 365-6312
Fax: 03 365-6311
Contact person: Vanda McKercher
Services provided: Counselling

Budget Service Inc
187 Cashel Street, Christchurch
Phone: 03 366-3422
Services provided: Prefers people to contact them direct. Offers advice on clearing existing debt from current income. Provides basic skills to manage money, educate community in budgeting.

Catholic Social Services
336 Cashel Street
P.O.Box 4237, Christchurch
Phone: 03 379-0012
Fax: 03 366-9644
Contact person: Jon Brian - Manager
Services provided: Counselling, social work, group programmes (Adults and children), includes parenting course, raising self esteem, seasons for growth and social skills for children. Also available are practical needs assessment and budget advice.

Christchurch Citizens Advice Bureau
Christchurch Community House, 187 Cashel Street, Christchurch
Phone: 03 366-6490
Fax: 03 366-6879
Services provided: Confidential and free information and referral service.

Christchurch Community Law
281 Madras Street, P.O.Box 2912, Christchurch
Phone: 03 366-6870, Fax: 03 366-6631
Contact person: Bede Martin, Manager
Services provided: Free legal advice, information and education.

Christchurch Women's Refuge
P.O. Box 32034, Christchurch
Phone: 0800 1 REFUGE (0800 1 733 843)
Fax: 03 377 2847
Services provided: Specialist family violence services for women and children, including free 24-hour crisis phone; crisis support; emergency accommodation; advocacy; referrals; practical support and education programmes.

Delta Community Support Trust
cnr North Avon Road and Petrie Street
P.O.Box 26 091, Christchurch
Phone: 03 389-0212
Fax: 03 389-0274
Contact person: Tony McCahon or Cathy Orr
Services provided: "Live to the Max" scheme, budgeting advice, foodbank, counselling, advocacy, referral service, a minister for spiritual guidance, information on social activities in Richmond area.

Home and Family Society
221 Manchester Street
P.O.Box 287, Christchurch
Phone: 03 379-5645
Fax: 03 366-7371
Contact person: Trevor Batin
Services provided: Counselling by donation, personal development courses, education, parenting groups, caring fathers support group, step parents support group, emergency supported accommodation for women and children

Maori Legal Services
1st floor, Temple Courts, 303 Durham Street
P.O.Box 363, Christchurch
Phone: 03 377-7734
Fax: 03 374-9054
E-mail: maorilegalservices@xtra.co.nz
Contact person: Shona Hickey - Manager
Services provided: Free legal help, legal education training

Petersgate Counselling Centre
29 Yaldhurst Road, Christchurch
Phone: 03 343-3391
Contact person: Stman Duthrie - Director
Services provided: Non psychiatric generic counselling with subsidised fees based on income. Starting at only $5 per session.

Presbyterian Support (Upper South Island)
P.O.Box 13171, Christchurch
Phone: 03 363-8214, Fax: 03 379-6235
Services provided: Counselling and social work for young people 10 to 25 year olds and their families. Group education and foster care. Residential and new parent support and education programmes for young mothers and babies.

Rata Counselling
196 Colombo Street
P.O.Box 12-296, Christchurch
Phone: 03 332-5388
Contact person: Mrs Blyda Mackey
Services provided: Affordable, professional counselling. Fee is negotiable.

Relationship Services
Level 5, 249 Madras Street, P.O.Box 1018, Christchurch
Phone: 03 366-8804, 03 366-8805
Fax: 03 365-1449
Contact person: Jo Clement - Area Manager, Jo Anne Vivian - Clinical Leader
Services provided: Counselling, group work, workplace services, family court counselling, individual and group programmes under Domestic Violence Act. Work with individuals, couples and families.

Restorative Justice Services Trust
P.O.Box 3930, Christchurch
Phone: 03 351-8385
Fax: 03 351-6805
Contact person: Roger Kemp
Services provided: Arrange and conduct restorative justice conferences for adult victims and offenders. (17 years and above)

Salvation Army
Christchurch Divisional Headquarters, 71 Peterborough Street
P.O.Box 25 207, Christchurch
Phone: 03 377-0799
Fax: 03 377-3757
Contact person: Heather Rodwell
Services provided: Addiction services/treatment, men's social centre, community and family services, budget advice, Bethany Rest-home, Resthaven Rest-home.

Sexual Abuse Centre
Room 302, The Cranmer Centre, cnr Montreal and Armagh Streets
P.O.Box 4593, Christchurch
Phone: 03 365-3626
Fax: 03 364-7324
Contact person: Megan Rowe
Services provided: Sexual abuse survivor workshops, telephone counselling 9.30am to 12.00pm - 7.00pm to 9.00pm, "Keeping Safe" programmes for people with intellectual disability, advocacy and support through police and legal proceedings, information and resources, education and training.

Social Work Services
Christchurch Hospital
Private Bag 4710, Christchurch
Phone: 03 364-0420
Fax: 03 364-1139
Contact person: Ward based social worker
Services provided: Health social work is a professional health service providing assessment and support during and immediately following admission to hospital. Respond to acute needs plus provide emotional support and practical assistance to patients and their families.

St John of God Waipuna Youth and Community Trust
P.O.Box 35 133, Christchurch
Phone: 03 386-2139
Fax: 03 386-2138
Contact person: Maria McEntrye
Services provided: Young parents support service, youth drug and alcohol service, youth and family intervention service, street outreach service

START
P.O.Box 21 022, Edgeware, Christchurch
Phone: 03 355-4414
Fax: 03 355-5804
Contact person: Maggy Tai Rakena
Services provided: Counselling for child, youth and women, victims of sexual abuse, education/information. Services are usually free.

Youth Health Centre,
198 Hereford Street, Christchurch
Phone: 03 379-4800
Fax: 03 379-4847
Contact person: Trystan Swain
Services provided: Free doctor, nurse, counselling and social work for 10 to 25 year olds.

Youthline
Central South Island, P.O.Box 1454, Christchurch
E-mail: youthlinecsi@xtra.co.nz
Freephone: 0800-376-633
Phone: 03 3794-794 counselling
Fax: 03 379-4791 (fax)
Services provided: Telephone counselling and referral information service for youth by youth. 5.00 pm to 11.00 pm, 7 days a week.

Sexually abused children - support network for parents and caregivers
P.O.Box 25 256, Victoria Street, Christchurch
Phone: 03 365-1510
Fax: 03 365-1516
Contact person: Kathryn Johnston
Services provided: Free service available to anyone caring for a sexually abused child. Telephone/information support-ongoing one on one support-home based if required. Referrals to counsellors/other groups. Education and training.

Home and Family Society
2nd Floor, 221 Manchester Street
P.O.Box 287 Christchurch
Phone: 03 379-5645
Fax: 03 366-7371
Services provided: Affordable counselling, supported emergency accommodation for mothers and their children, social work support, personal development and education groups, social service information. Payment is by donation.

Family Court
85 Armagh Street, Christchurch
Phone: 03 962-4271
Fax: 03 9624-303
Services provided: Free couples counselling for married/de facto couples. Information re family court custody, access, domestic violence Free programmes for people with protection orders.

Battered Women's Trust
P.O.Box 28 057, Christchurch
Phone: 03 332-4122
Fax: 03 332-4171
Services provided: 24 hour crisis support information line. Child and youth programmes. Life skills programmes for victims of domestic violence. Counselling for victims of domestic violence. Advisory information and advocacy services. Community outreach programmes. Community women's support group.

League for Penal Reform
P.O.Box 6075, Upper Riccarton, Christchurch
Phone: 03 342-9785
Fax: 03 342-9794
Services provided: Advocacy, information and educational material on justice system

Race Relations Office
Level 7, State Insurance Building, 116 Worcester Street, Christchurch
Phone: 03 365-7868
Fax: 03 365-7878
Services provided: Education - workshops, resources. Complaints - advice investigation or mediation.

Red Cross
Canterbury/West Coast Region, 32 Birmingham Drive
P.O.Box 217, Christchurch
Phone: 03 379-8158
Fax: 03 379-2587
Services provided: Fire victim support. Response and practical assistance to any vulnerable person with bedding, clothing, hygiene kits, etc. Disaster response. Emergency shelter management

Safer Banks Peninsula
P.O.Box 4, Lyttelton
Phone: 03 328-9920
Fax: 03 328-8075
Contact person: Philipa Hay
Services provided: Co-ordinate crime prevention strategies within Banks Peninsula area

For more information contact:



Christchurch Victim Support
P.O.Box 2109, Christchurch
Phone: 03 363-7643 office, 0800 842-846 24hrs
Fax: 03 372-8006
E-mail: christchurch@victimsupport.org.nz


Dedication
Christchurch Victim Support gratefully acknowledges the financial support of The Community Trust in the development of this web page.