Frequently Asked Questions

Malicious calls/texts/emails or scams

Question
Someone has been sending me/my child offensive text messages. What can I do?
I live overseas and someone in New Zealand has been sending me offensive emails/threatening/harrassing me. What should I do?
How can I stop spammers sending me offensive emails?
How can I tell if an email I've received is a scam?
How do I report an internet scam?
I received an email warning me about a scam where an 'engineer' phones your mobile and asks you to press #90 or #09. The email says they will then have access to your SIM card and be able to make calls at your expense. Is this true?