When should I call 111?

111 is the number for emergencies. That's when any of these is happening or has just happened:

  • there's serious risk to life or property
  • a crime is being committed and the offenders are still there or have just left
  • someone is in danger
  • someone is having breathing difficulties, is seriously ill or injured
  • there's a fire or chemical spill
  • you've come across a major disruption to traffic, such as an accident or trees blocking a state highway.
 
If you're not sure if it's an emergency, call 111 and ask. The call takers will help you work out what to do.
111 website.