- I received an email warning me about a scam where an 'engineer' phones your mobile and asks you to press #90 or #09. The email says they will then have access to your SIM card and be able to make calls at your expense. Is this true?
- Someone has been sending me offensive emails or threatening / harassing me over the internet. What should I do?
- I am receiving bullying/threatening/harrassing/offensive calls/texts. What should I do?
- How can I tell if an email I've received is a scam?
- How do I report an internet scam?
- Someone has been bullying me/my child online. What can I do?
- How can I stop spammers sending me offensive emails?
- How can I tell if an email is genuine or a hoax?
- I'm worried that my child has become involved with someone dangerous online. What can I do?
- I live overseas and someone in New Zealand has been sending me offensive emails/threatening/harrassing me. What should I do?
- I have not received the goods I ordered over the Internet. What can I do?
- What can I do about somebody who is threatening/harrassing/intimidating me or a member of my family?



