About Communications Centres
What do Police Communicators do?
Police Communicators deal with calls about burglaries, family violence, disputes, fights, crashes, armed robberies, search and rescues, homicides, dangerous driving, missing children, thefts - and a lot more besides. They find out what's happening and where, decide on the right police response, enter the details into the computer system and send the information through to staff who dispatch police units.
Our Communicators handle two types of calls:
- emergency 111 calls (600,000+ a year);
- *555 traffic calls and general calls reporting less urgent incidents that have happened a while ago and don't need an immediate police response (1.1 million a year).
Read what our staff say about their work.
Where are we based?
Auckland, Wellington, Christchurch
We need people with the right skills and qualities to staff our Auckland, Wellington and Christchurch Communications Centres.
North Comms in Auckland covers the area from Cape Reinga in the north to Turangi in the south. It receives about 942,000 calls a year and has a staff of 270.
Based in Wellington, Central Comms covers from Taumarunui and East Cape in the north to Wellington in the south. It receives about 371,000 calls a year and has a staff of around 100.
South Comms in Christchurch serves the South Island and Stewart Island. It receives 360,000 calls a year and has a staff of nearly 100.
