Cultural change a long-term commitment

Cultural change a long-term commitment

Howard Broad, Police Commissioner

Police make decisions every day that can affect people for years to come.
 
We must be accountable for those decisions.
 
Our delivery of service to the public on a day-to-day basis is an upfront and highly visible form of accountability.
 
When things go wrong, those involved are accountable to me. Our response to any complaint - and they way we fix any problem - is also subject to the Independent Police Conduct Authority (IPCA).
 
Beyond the IPCA are others who have particular interests in not only what the Police do but how we do it: the Human Rights Commission, Parliamentary select committees, Minister of Police, Treasury and so on.
 
One on-going form of in-depth accountability stems from the Commission of Inquiry into Police Conduct report. The 2007 report recommended a change in Police's organisational culture, following allegations of officers' sexual misconduct.
 
The Office of the Auditor-General was asked by Government to monitor Police's response to the Commission's recommendations for 10 years.
 
Its first report was published in 2009; a second report was tabled in Parliament this week.
 
The report contains feedback and good advice in terms of our overall change process.
 
It acknowledges that considerable progress has been made in a number of areas, including the completion of seven of the Commission's recommendations.
 
For a recommendation to be called 'complete', work must reach a very high standard. It's not enough to take action, we must also prove the action's effect.
 
For some of the recommendations, it will take several years to gain that proof of performance.
 
I agree with the report that this work is at a critical stage. After our initial efforts it will now take an additional push to create enduring change.
 
We're not there yet. This is a long-term programme taking place in a large and diverse organisation. It will take a number of years more before our efforts to change are matched by out-right proof of performance change in the police. But that's the change we look forward to.
 
- Media release: Police encouraged by report on progress on Commission of Inquiry recommendations
- Commissioner of Police Howard Broad interviewed on Checkpoint (Radio New Zealand), 22 June