Information Systems Strategic Plan 2001-2004
A National Strategy for Police Information and Technology Systems 2001-2004
Police ISSP 2001-2004, 20 April 2001, Version 4.0
Copyright The Commissioner, New Zealand Police, 2001
Introduction
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New Zealand's diverse geography and mix of rural and metro population centres, in conjunction with Police's community orientated policing philosophy, necessitates the spread of police staff around the country. Information technology supports many basic Police functions and drives the need for those services to be widely spread along with the staff they serve. IT functions that are critical for the maintenance of basic law and order, are seen as top priority systems. Other IT services are also important, but are viewed as 'secondary' as if they fail, general policing can still continue, albeit with some reduction in police effectiveness. |
Information technology (IT) systems play an integral part in Police's capability to provide law, order, and safety services to New Zealanders. The challenge for Police is to provide a professional and consistent national policing service, twenty four hours a day, throughout a geographically spread population, supported by a broad range of IT systems. Some parts of the Police IT architecture, such as the 111 emergency phone system, contribute to the protection of community safety, whilst other systems, such as the police radio network, provide effective co-ordination of resources and a safety link for police staff working in the field. Managing and maintaining a diverse range of IT systems requires sound planning to ensure Police business goals are ably supported by technology tools. Hence, this Information Systems Strategic Plan (ISSP) is a key supporting document to the business of policing, and the Police Strategic Plan 2000-2011.
Background
This ISSP is a product of proactive interaction between the strategic business planners and technology planners in Police. As technology has become even more pervasive, this ISSP encompasses areas of policing that have not featured in previous ISSPs. For example, the move from 35mm cameras to digital photography for some Police Photographers, is an example of a traditional business focus that is now integrally linked to the technology planning process. There is also a practical eye to the future, and the strategy will prepare Police for a new era of technology enabled e-government service delivery, whilst also enhancing capability to respond to offending that results from criminals' uptake of new technology.
ISSP Purpose and Scope
To provide an information systems strategic plan that focuses on how the Police mission can be achieved through the effective use of information technology for the years 2001-2004.
Strategy Purpose Statement
Policing is an information business, with intelligence led policing and basic information management core components of the policing function. By 2004 Police will have improved information management capability with its core offence, person, and file management system (LES) redeveloped in an open systems environment alongside the intelligence and response management systems. The creation of an underlying information store will provide a new depth of metadata to improve operational policing, management decision making, and justice sector research.
The overall objectives are the consolidation of core information systems (critical to fundamental policing services), a rationalisation of the computing architecture (to support a best breed of applications), and rationalisation of the IT Group (to ensure best value for least risk is obtained).
Table of contents
1. Introduction
? ? Background
? ? ISSP Purpose and Scope
? ? Stategy Purpose Statement
2. ISSP Context and Themes
? ? Police Strategic Directions
? ? Guiding Principles
? ? Rationalising the IT Service Delivery Model
? ? Rationalising the Computing Architecture
3. Strategic Imperatives
? ? Justice Sector Information Review
? ? Strategic Outcomes
? ? Strategic Alternatives
4. Critical Success Factors
? ? Governance and Risk Management
? ? Project Management
? ? Financial Management
? ? IT Costs and Expenditure
5. Outsourcing versus In-house Provision
? ? Service Charging
6. IT Business Architecture
7. Outline of Future Work and Performance
? ? Indicators
? ? Top and Secondary Priority Projects
? ? New Business and other IT Opportunities
? ? Future Technology Opportunities
8. Performance Indicators
