Previously a student at Massey University, Will became a communicator as a stepping stone to Police College, which is a long term goal. "Several people recommended working in Comms to gain skills and experience that would be beneficial for helping me to get into the police," he says.

But the job turned out to be satisfying in itself. "Knowing that what I do for a living directly affects and hopefully has a positive outcome for people throughout the country is one of the most rewarding things about this job".

The most exciting thing is never quite knowing what to expect next. "One minute we will be dealing with a civil dispute that has nothing to do with police, and then the next call might be a serious domestic violence incident," Will says. "Pretty much anything you can imagine and some things that you can’t!"

Will has now gone on to become a dispatcher at Central Comms. In this role, he’s responsible for coordinating the response to incidents and sending police cars to jobs.

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