Comms Centres boost staff numbers
Staff numbers have been increased in the three Communications Centres
and new initiatives put in place to improve service...
As at 30 June 2005, and across all three centres (Northern, Southern
and Central), full time equivalent staff numbers have increased to
370, up from 346 on 11 May 2005, and up from 338 at the end of October 2004.
This includes 28 communicators currently in training – 14 in Northern
Comms; six in Central Comms and eight in Southern Comms. Once qualified,
these staff will commence work in the next two-to-six weeks.
Communications Centre National Manager, Superintendent Steve Fitzgerald,
says the additional staffing and training are part of a programme designed
to improve police service response from the Communications Centres.
"These actions are an important step toward addressing the recommendations
contained in the Independent Review Panel (IRP) report into Communications
Centres, released in May this year," says Steve.
"Every day, all day, we're conscious that we're in an environment
of critical emergencies, often involving life and death. We're doing
everything we can to mitigate the risks associated with this.
"Sure but steady progress is being made toward implementing the recommendations
from the Independent Review and our own knowledge of what we need to do to
improve," says Steve.
"It's my role to help ensure police provide the best possible service
to each other and to the public while contributing to the overall police
goals of crime and crash reduction."