Frequently Asked Questions
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Questions by Category
Collectors (3)
- How to make a complaint about Police
- If I complain about Police and my complaint is substantiated, what happens to the Police employee?
- What is the Independent Police Conduct Authority (IPCA)?
- If I complain about Police, can I withdraw it later?
- Who can complain about Police?
- What information should I provide if I want to complain about police?
Contacting Police (29)
- I have lost my file/event number for a crime I reported. What should I do?
- How can I contact someone on the staff of New Zealand Police?
- I have been reported as a missing person. What should I do?
- Is it true that you can use 112 on your mobile for certain emergencies?
- I suspect a child is being abused. What should I do?
- When should I call 111?
- Who can complain about Police?
- Can I call 111 from a satellite phone?
- I was a victim of a crime while I was visiting New Zealand. What do I do?
- My friend/family member contacted me to say they felt suicidal but I'm not able to go and check on them. What should I do?
- I haven't been able to contact my friend/family member. Can you check to see if they're okay?
- I'm researching my family tree and I want to know if you have any information about a person who worked for police many years ago.
- Can I text 111?
- I want to say thank you to a Police Officer who helped me, but I'm not sure of their name. How can I let them know I appreciated their help?
- I want to say thank you to a person who took my 111 call and to the Police who responded. How do I do that?
- How do I find out if a particular person works for Police?
- How do I email a member of Police?
- Can I report a crime online?
- Can I find out online what's happened to a report I made at a police station/over the phone?
- Can I make an anonymous complaint?
- What should I do about people letting off fireworks in a dangerous way?
- I phoned in about an incident I saw. How can I find out what's happened?
- I was the victim of a crime when I was in another country. What do I do?
- What information should I provide if I want to complain about police?
- I've found an item of property. How do I report it?
- How can I report that my car has been stolen?
- Do I have to pay for making a *555 call?
- Who can I contact with further queries about speeding tickets or infringement notices?
- How can I have my fingerprints taken? I need them for an employment/immigration check.
- How do I request information under the Official Information Act?
- How do I request information about myself?
- Somebody I know was involved with a crime/died in suspicious circumstances/went to prison many years ago. How can I find out what happened?
- I have lost my file/event number for a crime I reported. What should I do?
- How can I get a copy of my driving record?
- How can I have my fingerprints taken? I need them for an employment/immigration check.
- I'm applying for a job. How serious does a conviction have to be before I declare it on my application form?
- How can I get a copy of my criminal record?
- Can I find out if someone else has a criminal record?
- Can I get a copy of all the information that Police hold about me?
- Can I get a conviction removed from my record?
- Will a diversion show up on my criminal record?
- Can I get someone checked out before I employ them?
- How do I get a "police clearance certificate"?
- How can I get statistics on road safety and crashes?
- What are the rules about driving with fog lights?
- How do I get something done about drivers speeding in an area near me?
- How do I get something done about vehicles parked in dangerous/inconvenient ways in my street?
- How do I get something done about people running red lights in an intersection near me?
- Noisy cars are causing a disturbance in my area. What can I do?
- Do I have to pay for making a *555 call?
- How do I report an incident of bad driving?
- What are the fines for speeding?
- How can I serve a trespass notice to stop someone coming on my property?
- I am being stalked/threatened/harassed by my ex/someone. What should I do?
- I suspect a child is being abused. What should I do?
- I am, or someone I know is, a victim of domestic/family violence. What should I do?
- Can I make an anonymous complaint?
- What can I do about somebody who is threatening/harrassing/intimidating me or a member of my family?
- I, or someone I know, is the victim of historic sexual abuse. What do I do?
Driving (43)
- What are the demerit points for traffic infringements?
- Who do I contact for Driver Licence queries?
- Who do I contact for Motor Vehicle Registration queries?
- Can I ride my bike on the footpath if the road is too dangerous?
- My car was hit when it was parked. Do I need to report this to police as a no injury accident for insurance purposes?
- I recently sold/bought a vehicle but the other party has not completed change of ownership documents. Can police help?
- My registration or warrant of fitness is due to expire. Is there a grace period before I could be fined for it?
- Is it legal to ride minibikes/motorbikes/mopeds/motorised scooters on roads and footpaths?
- What are the rules about driving with fog lights?
- How do I get something done about drivers speeding in an area near me?
- How do I get something done about vehicles parked in dangerous/inconvenient ways in my street?
- A car seems to have been abandoned nearby and it may have been stolen. What do I do?
- How do I get something done about people running red lights in an intersection near me?
- Noisy cars are causing a disturbance in my area. What can I do?
- Is it true that only emergency vehicles can use red and blue flashing lights?
- How do I complain about the state of the road?
- Do I have to pay for making a *555 call?
- What are the rules around minibikes, mopeds and motor scooters?
- Who enforces clearways?
- How do I report an incident of bad driving?
- Where can I find out what roads are closed?
- What should I do if I've been involved in a minor car crash?
- What are the fines for speeding?
- How much alcohol can I drink and still be safe to drive?
- How can I find out where the speed cameras are?
- What is the scale of demerit points for speeding infringements?
- How can I get a copy of my driving record?
- I live overseas and I'm planning a holiday in New Zealand. What sort of driving permit do I need?
- What should I do if I've physically lost my driver's licence?
- How many demerit points will it take to lose my licence?
- How many demerit points do I have?
- Who do I contact about driver licensing queries?
- How do you get traffic compliance?
- Who do I ask about motor vehicle registration?
- Who do I ask about driver licences?
- How do I pay an infringement fee?
- How do I pay an infringement fee from overseas?
- Can I pay a fine by direct credit rather than credit card?
- What's the difference between an infringement fee and a fine?
- I live overseas and I'm in dispute with a rental car company about a traffic fine. What do I do?
- As the owner of a vehicle, what is my liability?
- Someone else was driving my car at the time it got a ticket. What do I do?
- Can I call the Police Infringement Bureau 0800 number from my cellphone?
- My registration or warrant of fitness is due to expire. Is there a grace period before I could be fined for it?
- How can I find out where the speed cameras are?
- What is the scale of demerit points for speeding infringements?
- How can I get a copy of my driving record?
- I live overseas and I'm planning a holiday in New Zealand. What sort of driving permit do I need?
- What should I do if I've physically lost my driver's licence?
- My licence was suspended but I'm due to get it back. How do I get the actual licence back?
- My licence has been suspended but I need to drive for work. What do I do?
- How many demerit points will it take to lose my licence?
- When do my demerit points expire?
- How many demerit points do I have?
- Who do I contact about driver licensing queries?
- Can I make an explanation about my infringement over the phone?
- Can I pay my traffic infringement by installments?
- Who do I ask about driver licences?
- Can I pay a fine by direct credit rather than credit card?
- As the owner of a vehicle, what is my liability?
- How can I get a copy of my speed camera photo?
- Can I call the Police Infringement Bureau 0800 number from my cellphone?
- Will a diversion show up on my criminal record?
Driving Penalties (27)
- What are the rules about driving with fog lights?
- How do I report an incident of bad driving?
- What are the fines for speeding?
- How much alcohol can I drink and still be safe to drive?
- How can I find out where the speed cameras are?
- What is the scale of demerit points for speeding infringements?
- How can I get a copy of my driving record?
- My licence was suspended but I'm due to get it back. How do I get the actual licence back?
- My licence has been suspended but I need to drive for work. What do I do?
- How many demerit points do I have?
- How many demerit points will it take to lose my licence?
- When do my demerit points expire?
- What is traffic compliance?
- How do you get traffic compliance?
- Can I make an explanation about my infringement over the phone?
- Can I pay my traffic infringement by installments?
- Can I pay a fine by direct credit rather than credit card?
- Why do you charge an extra 3% for credit card payments?
- How do I pay an infringement fee from overseas?
- What's the difference between an infringement fee and a fine?
- I live overseas and I'm in dispute with a rental car company about a traffic fine. What do I do?
- Someone else was driving my car at the time it got a ticket. What do I do?
- As the owner of a vehicle, what is my liability?
- I've lost my speeding ticket. What should I do?
- How can I get a copy of my speed camera photo?
- Can I call the Police Infringement Bureau 0800 number from my cellphone?
- I live overseas but I have fines owing in New Zealand. If I come back, will anything happen to me?
Drugs/Alcohol (3)
Emergencies (9)
- Can I take part in Search & Rescue operations?
- Is it true that you can use 112 on your mobile for certain emergencies?
- When should I call 111?
- If I get lost and need Search and Rescue, will I have to pay?
- Can I call 111 from a satellite phone?
- I'm going tramping/hunting/boating. Do you recommend I take a personal locator beacon?
- My friend/family member contacted me to say they felt suicidal but I'm not able to go and check on them. What should I do?
- Can I text 111?
- I want to say thank you to a person who took my 111 call and to the Police who responded. How do I do that?
Fines (22)
- What are the demerit points for traffic infringements?
- Who do I contact for Driver Licence queries?
- Who do I contact for Motor Vehicle Registration queries?
- Who enforces clearways?
- What are the fines for speeding?
- What is traffic compliance?
- Where does the money from infringements/fines go?
- Who can I contact with further queries about speeding tickets or infringement notices?
- Is there GST on infringement fees?
- Can I make an explanation about my infringement over the phone?
- My infringement is being refunded - how will I get it?
- Can I pay my traffic infringement by installments?
- How do I pay an infringement fee?
- Why do you charge an extra 3% for credit card payments?
- How do I pay an infringement fee from overseas?
- Can I pay a fine by direct credit rather than credit card?
- What's the difference between an infringement fee and a fine?
- I live overseas and I'm in dispute with a rental car company about a traffic fine. What do I do?
- Someone else was driving my car at the time it got a ticket. What do I do?
- As the owner of a vehicle, what is my liability?
- I've lost my speeding ticket. What should I do?
- I live overseas but I have fines owing in New Zealand. If I come back, will anything happen to me?
Firearms (18)
- I lost my firearms licence. What should I do?
- What's the difference between firearms and guns?
- Who can I ask about firearms or weapons if I can't find the right information here?
- I will be travelling to New Zealand with bows and arrows. Do these need to be declared as firearms?
- I will be travelling around New Zealand and want to bring my firearms with me. What do I need to do?
- I am coming into NZ and want to bring my firearms with me/go hunting. What do I need to do?
- Can I import a firearm into NZ?
- What are the rules around imitation firearms?
- Do I need a licence for an airgun?
- Are BB guns illegal?
- Is there a difference between gun licensing and firearms licensing?
- How can I learn about firearms safety?
- Is it legal to buy a gun on the Internet?
- Who can apply for a firearms licence?
- How much does it cost to get a firearms licence?
- How can I notify a change of address for my firearms licence?
- What are the rules relating to firearms licensing?
- How can I get a firearms licence, or apply for a new one when my current one is due to expire?
General Enquiries (60)
- I am being stalked/threatened/harassed by my ex/someone. What should I do?
- What are the rules around taking photos or filming in a public place?
- Can I ride my bike on the footpath if the road is too dangerous?
- How do I request information under the Official Information Act?
- How do I request information about myself?
- Can I go to a police station to make a statutory declaration?
- Can police officers certify copies of original documents, e.g. for immigration forms?
- My car was hit when it was parked. Do I need to report this to police as a no injury accident for insurance purposes?
- I recently sold/bought a vehicle but the other party has not completed change of ownership documents. Can police help?
- Is NZ Police associated with the magazine Sportz Beat?
- I have lost my file/event number for a crime I reported. What should I do?
- I am interested in adopting a police dog - what do I do?
- How can I protect my business from shoplifting, fraud and other crime?
- I am interested in fostering a police puppy - what do I do?
- My ex has taken things from our place that didn't belong to them. What can I do?
- I know the whereabouts of a missing person. What should I do?
- I have been reported as a missing person. What should I do?
- Is it legal to ride minibikes/motorbikes/mopeds/motorised scooters on roads and footpaths?
- Can I take part in Search & Rescue operations?
- What's the difference between firearms and guns?
- I've lost my wallet. What should I do?
- If I get lost and need Search and Rescue, will I have to pay?
- Is it true that if you're being forced to take money out of an ATM and you put your PIN in backwards, Police will be alerted to come and help you?
- I'm planning a visit to New Zealand. How safe will I be?
- I'm doing a school assignment. Can you help me with my questions?
- I was a victim of a crime while I was visiting New Zealand. What do I do?
- My friend/family member is in New Zealand (but is not a New Zealander) and I haven't heard from them. What should I do?
- I haven't been able to contact my friend/family member. Can you check to see if they're okay?
- I'm researching my family tree and I want to know if you have any information about a person who worked for police many years ago.
- Can I text 111?
- I want to say thank you to a Police Officer who helped me, but I'm not sure of their name. How can I let them know I appreciated their help?
- How do I email a member of Police?
- How do I find out if a particular person works for Police?
- How can I tell if an email I've received is a scam?
- How can I get statistics on crime?
- Can I report a crime online?
- Can I find out online what's happened to a report I made at a police station/over the phone?
- Can I make an anonymous complaint?
- What should I do about people letting off fireworks in a dangerous way?
- What can I do about my neighbours playing loud music?
- I phoned in about an incident I saw. How can I find out what's happened?
- What can I do about somebody who is threatening/harrassing/intimidating me or a member of my family?
- When is the next Police auction?
- I've lost my cellphone. What should I do?
- What are the rules about driving with fog lights?
- I've lost an item of property. Do the Police have it?
- How do I get something done about drivers speeding in an area near me?
- How do I get something done about vehicles parked in dangerous/inconvenient ways in my street?
- A car seems to have been abandoned nearby and it may have been stolen. What do I do?
- How do I get something done about people running red lights in an intersection near me?
- Noisy cars are causing a disturbance in my area. What can I do?
- Is it true that only emergency vehicles can use red and blue flashing lights?
- How do I complain about the state of the road?
- Do I have to pay for making a *555 call?
- What are the rules around minibikes, mopeds and motor scooters?
- Who enforces clearways?
- Can I bring knives into New Zealand?
- What are the rules about carrying knives?
- What is the definition of an offensive weapon?
- How do I contact a court?
Hunting (24)
- I lost my firearms licence. What should I do?
- What's the difference between firearms and guns?
- If I get lost and need Search and Rescue, will I have to pay?
- Can I call 111 from a satellite phone?
- I'm going tramping/hunting/boating. Do you recommend I take a personal locator beacon?
- Can I bring knives into New Zealand?
- Who can I ask about firearms or weapons if I can't find the right information here?
- I will be travelling to New Zealand with bows and arrows. Do these need to be declared as firearms?
- I will be travelling around New Zealand and want to bring my firearms with me. What do I need to do?
- I am coming into NZ and want to bring my firearms with me/go hunting. What do I need to do?
- Can I import a sword/bayonet/knuckle duster/knife/ammunition into New Zealand?
- Can I import a firearm into NZ?
- What are the rules about carrying knives?
- What is the definition of an offensive weapon?
- Do I need a licence for an airgun?
- Are BB guns illegal?
- Is there a difference between gun licensing and firearms licensing?
- How can I learn about firearms safety?
- Is it legal to buy a gun on the Internet?
- Who can apply for a firearms licence?
- How much does it cost to get a firearms licence?
- How can I notify a change of address for my firearms licence?
- What are the rules relating to firearms licensing?
- How can I get a firearms licence, or apply for a new one when my current one is due to expire?
- I know the whereabouts of a missing person. What should I do?
- My friend/family member is a New Zealander travelling overseas and I haven't heard from them. How do I find him/her?
- I am, or someone I know is, a victim of domestic/family violence. What should I do?
- My friend/family member contacted me to say they felt suicidal but I'm not able to go and check on them. What should I do?
- My friend/family member is in New Zealand (but is not a New Zealander) and I haven't heard from them. What should I do?
- I live overseas and my family member/friend is travelling in New Zealand, but I haven't heard from them. What can I do?
- I haven't been able to contact my friend/family member. Can you check to see if they're okay?
- Someone has been bullying me/my child online. What can I do?
- I'm planning a visit to New Zealand. How safe will I be?
- I was a victim of a crime while I was visiting New Zealand. What do I do?
- While visiting New Zealand I reported a crime/lost property to a Police Station. How do I find out what happened?
- My friend/family member is in New Zealand (but is not a New Zealander) and I haven't heard from them. What should I do?
- I live overseas and my family member/friend is travelling in New Zealand, but I haven't heard from them. What can I do?
- I haven't been able to contact my friend/family member. Can you check to see if they're okay?
- I live overseas and someone in New Zealand has been sending me offensive emails/threatening/harrassing me. What should I do?
- I live overseas. I made a transaction over the Internet with a firm/person in New Zealand and they haven't sent the goods/haven't paid me. What should I do?
- I live overseas and I'm planning a holiday in New Zealand. What sort of driving permit do I need?
- How do I pay an infringement fee from overseas?
- I live overseas and I'm in dispute with a rental car company about a traffic fine. What do I do?
- Can I bring knives into New Zealand?
- I will be travelling to New Zealand with bows and arrows. Do these need to be declared as firearms?
- I will be travelling around New Zealand and want to bring my firearms with me. What do I need to do?
- I am coming into NZ and want to bring my firearms with me/go hunting. What do I need to do?
- Can I import a sword/bayonet/knuckle duster/knife/ammunition into New Zealand?
- Can I import a firearm into NZ?
- I live overseas but I have fines owing in New Zealand. If I come back, will anything happen to me?
- How can I have my fingerprints taken? I need them for an employment/immigration check.
- I'm doing research for my tertiary qualification and I would like some information. Can you help?
- I'm doing a school assignment. Can you help me with my questions?
- Can I work in forensics during the holidays to get work experience?
- How do I beome a Scene of Crime Officer?
- How can I find out more about becoming a Police Officer?
- How can I find out if you have any civilian jobs in my area?
- What jobs are available in police forensics?
- How can I get statistics on the number of traffic infringements issued?
- How can I get statistics on crime?
- How can I get statistics on road safety and crashes?
- Somebody I know was involved with a crime/died in suspicious circumstances/went to prison many years ago. How can I find out what happened?
- My friend/family member is a New Zealander travelling overseas and I haven't heard from them. How do I find him/her?
- I was a victim of a crime while I was visiting New Zealand. What do I do?
- My friend/family member is in New Zealand (but is not a New Zealander) and I haven't heard from them. What should I do?
- I lost touch with my family/friend many years ago. Will Police find them for me?
- I need to trace a family member in connection with a will. Can you help?
- I need to find a family member to tell them a relative has died. Can you help?
- I haven't been able to contact my friend/family member. Can you check to see if they're okay?
- I'm researching my family tree and I want to know if you have any information about a person who worked for police many years ago.
- Can I find out online what's happened to a report I made at a police station/over the phone?
- I phoned in about an incident I saw. How can I find out what's happened?
- I, or someone I know, is the victim of historic sexual abuse. What do I do?
Internet (15)
- Someone has been sending me offensive emails or threatening / harassing me over the internet. What should I do?
- How can I tell if an email I've received is a scam?
- How do I report an internet scam?
- How can I stop spammers sending me offensive emails?
- Someone has tampered with my social networking site. What should I do?
- Someone has been bullying me/my child online. What can I do?
- How can I tell if an email is genuine or a hoax?
- I'm worried that my child has become involved with someone dangerous online. What can I do?
- I live overseas and someone in New Zealand has been sending me offensive emails/threatening/harrassing me. What should I do?
- I meet someone in a chat room/on a dating site and now they know where I live and I'm scared. What should I do?
- I've seen discussions of a criminal or disturbing nature. Are police interested?
- I have not received the goods I ordered over the Internet. What can I do?
- I sold someone an item over the Internet and the buyer hasn't paid me for it. What can I do?
- I live overseas. I made a transaction over the Internet with a firm/person in New Zealand and they haven't sent the goods/haven't paid me. What should I do?
- Is it legal to buy a gun on the Internet?
Lost Property (13)
- I lost my firearms licence. What should I do?
- I've lost my wallet. What should I do?
- Is it worth keeping serial numbers in case property is lost or stolen?
- While visiting New Zealand I reported a crime/lost property to a Police Station. How do I find out what happened?
- When is the next Police auction?
- I've lost my cellphone. What should I do?
- I lost an item of property but flew out of New Zealand before reporting it. What can I do?
- I've lost an item of property. Do the Police have it?
- How do I report that I've lost an item of property?
- I've found an item of property. How do I report it?
- What should I do if I've physically lost my driver's licence?
- I've lost my passport. What should I do?
- Can I get a copy of a police report for insurance purposes?
- I received an email warning me about a scam where an 'engineer' phones your mobile and asks you to press #90 or #09. The email says they will then have access to your SIM card and be able to make calls at your expense. Is this true?
- I am receiving bullying/threatening/harrassing/offensive calls/texts. What should I do?
- Someone has been sending me offensive emails or threatening / harassing me over the internet. What should I do?
- How can I tell if an email I've received is a scam?
- How do I report an internet scam?
- Someone has been bullying me/my child online. What can I do?
- How can I stop spammers sending me offensive emails?
- How can I tell if an email is genuine or a hoax?
- I'm worried that my child has become involved with someone dangerous online. What can I do?
- I live overseas and someone in New Zealand has been sending me offensive emails/threatening/harrassing me. What should I do?
- I have not received the goods I ordered over the Internet. What can I do?
- What can I do about somebody who is threatening/harrassing/intimidating me or a member of my family?
Reporting crime (26)
- My car was hit when it was parked. Do I need to report this to police as a no injury accident for insurance purposes?
- I have lost my file/event number for a crime I reported. What should I do?
- Someone I know 'borrowed' an item of property and won't give it back. What can I do?
- My ex has taken things from our place that didn't belong to them. What can I do?
- I know the whereabouts of a missing person. What should I do?
- I suspect a child is being abused. What should I do?
- I am, or someone I know is, a victim of domestic/family violence. What should I do?
- I was a victim of a crime while I was visiting New Zealand. What do I do?
- I want to say thank you to a person who took my 111 call and to the Police who responded. How do I do that?
- How can I tell if an email I've received is a scam?
- How do I report an internet scam?
- I live overseas and someone in New Zealand has been sending me offensive emails/threatening/harrassing me. What should I do?
- I've seen discussions of a criminal or disturbing nature. Are police interested?
- I sold someone an item over the Internet and the buyer hasn't paid me for it. What can I do?
- I live overseas. I made a transaction over the Internet with a firm/person in New Zealand and they haven't sent the goods/haven't paid me. What should I do?
- Can I make an anonymous complaint?
- Can I report a crime online?
- Can I find out online what's happened to a report I made at a police station/over the phone?
- What can I do about my neighbours playing loud music?
- I phoned in about an incident I saw. How can I find out what's happened?
- Someone I know is dealing drugs. What should I do?
- What can I do about somebody who is threatening/harrassing/intimidating me or a member of my family?
- I was the victim of a crime when I was in another country. What do I do?
- I, or someone I know, is the victim of historic sexual abuse. What do I do?
- How can I report that my car has been stolen?
- Do I have to pay for making a *555 call?
Road safety (18)
- Can I ride my bike on the footpath if the road is too dangerous?
- Is it legal to ride minibikes/motorbikes/mopeds/motorised scooters on roads and footpaths?
- I'm planning a visit to New Zealand. How safe will I be?
- How can I get statistics on the number of traffic infringements issued?
- How can I get statistics on road safety and crashes?
- What are the rules about driving with fog lights?
- How do I get something done about drivers speeding in an area near me?
- How do I get something done about vehicles parked in dangerous/inconvenient ways in my street?
- A car seems to have been abandoned nearby and it may have been stolen. What do I do?
- How do I get something done about people running red lights in an intersection near me?
- Noisy cars are causing a disturbance in my area. What can I do?
- Is it true that only emergency vehicles can use red and blue flashing lights?
- How do I complain about the state of the road?
- Who enforces clearways?
- How do I report an incident of bad driving?
- Where can I find out what roads are closed?
- How much alcohol can I drink and still be safe to drive?
- How can I find out where the speed cameras are?
Safety Outdoors (21)
- Can I take part in Search & Rescue operations?
- If I get lost and need Search and Rescue, will I have to pay?
- Can I call 111 from a satellite phone?
- I'm going tramping/hunting/boating. Do you recommend I take a personal locator beacon?
- I live overseas and my family member/friend is travelling in New Zealand, but I haven't heard from them. What can I do?
- What should I do about people letting off fireworks in a dangerous way?
- Who can I ask about firearms or weapons if I can't find the right information here?
- I will be travelling to New Zealand with bows and arrows. Do these need to be declared as firearms?
- I will be travelling around New Zealand and want to bring my firearms with me. What do I need to do?
- I am coming into NZ and want to bring my firearms with me/go hunting. What do I need to do?
- Can I import a sword/bayonet/knuckle duster/knife/ammunition into New Zealand?
- What are the rules about carrying knives?
- What is the definition of an offensive weapon?
- What are the rules around imitation firearms?
- Do I need a licence for an airgun?
- Are BB guns illegal?
- How can I learn about firearms safety?
- Who can apply for a firearms licence?
- How much does it cost to get a firearms licence?
- What are the rules relating to firearms licensing?
- How can I get a firearms licence, or apply for a new one when my current one is due to expire?
Speed Cameras (5)
- How do I get something done about drivers speeding in an area near me?
- How can I find out where the speed cameras are?
- I live overseas and I'm in dispute with a rental car company about a traffic fine. What do I do?
- As the owner of a vehicle, what is my liability?
- How can I get a copy of my speed camera photo?
Statistics (3)
Stolen property (8)
- Someone I know 'borrowed' an item of property and won't give it back. What can I do?
- My ex has taken things from our place that didn't belong to them. What can I do?
- Is it worth keeping serial numbers in case property is lost or stolen?
- While visiting New Zealand I reported a crime/lost property to a Police Station. How do I find out what happened?
- I sold someone an item over the Internet and the buyer hasn't paid me for it. What can I do?
- I live overseas. I made a transaction over the Internet with a firm/person in New Zealand and they haven't sent the goods/haven't paid me. What should I do?
- How can I report that my car has been stolen?
- Can I get a copy of a police report for insurance purposes?
- How do I pay an infringement fee?
- How do I pay an infringement fee from overseas?
- Why do you charge an extra 3% for credit card payments?
- Can I pay a fine by direct credit rather than credit card?
- Can I pay my traffic infringement by installments?
- Is there GST on infringement fees?
- My infringement is being refunded - how will I get it?
- Where does the money from infringements/fines go?
- As the owner of a vehicle, what is my liability?
- Someone else was driving my car at the time it got a ticket. What do I do?
- Can I make an explanation about my infringement over the phone?
- Who can I contact with further queries about speeding tickets or infringement notices?
- Can I call the Police Infringement Bureau 0800 number from my cellphone?
- Who do I contact for Motor Vehicle Registration queries?
- Who do I contact for Driver Licence queries?
- What are the demerit points for traffic infringements?
- I've lost my speeding ticket. What should I do?
- How can I get a copy of my speed camera photo?
- What is traffic compliance?
- What's the difference between an infringement fee and a fine?
- Can I get someone else's Traffic infringement history?
- Can I get information about my traffic infringement history?
- I live overseas and I'm in dispute with a rental car company about a traffic fine. What do I do?
- I live overseas but I have fines owing in New Zealand. If I come back, will anything happen to me?
- I live overseas and I'm planning a holiday in New Zealand. What sort of driving permit do I need?
- I am coming into NZ and want to bring my firearms with me/go hunting. What do I need to do?
- Can I import a firearm into NZ?
- How can I have my fingerprints taken? I need them for an employment/immigration check.
Travellers (18)
- My friend/family member is a New Zealander travelling overseas and I haven't heard from them. How do I find him/her?
- I'm planning a visit to New Zealand. How safe will I be?
- I was a victim of a crime while I was visiting New Zealand. What do I do?
- While visiting New Zealand I reported a crime/lost property to a Police Station. How do I find out what happened?
- My friend/family member is in New Zealand (but is not a New Zealander) and I haven't heard from them. What should I do?
- I live overseas and my family member/friend is travelling in New Zealand, but I haven't heard from them. What can I do?
- I was the victim of a crime when I was in another country. What do I do?
- I lost an item of property but flew out of New Zealand before reporting it. What can I do?
- I live overseas and I'm planning a holiday in New Zealand. What sort of driving permit do I need?
- I live overseas and I'm in dispute with a rental car company about a traffic fine. What do I do?
- Can I bring knives into New Zealand?
- I will be travelling to New Zealand with bows and arrows. Do these need to be declared as firearms?
- I will be travelling around New Zealand and want to bring my firearms with me. What do I need to do?
- I am coming into NZ and want to bring my firearms with me/go hunting. What do I need to do?
- Can I import a sword/bayonet/knuckle duster/knife/ammunition into New Zealand?
- Can I import a firearm into NZ?
- I have fines owing and I want to leave the country. Will I be stopped at the airport?
- I've lost my passport. What should I do?
Urban Myths (5)
- I've received an email from Police about carjacking - is it real?
- I received an email warning me about a scam where an 'engineer' phones your mobile and asks you to press #90 or #09. The email says they will then have access to your SIM card and be able to make calls at your expense. Is this true?
- Is it true that you can use 112 on your mobile for certain emergencies?
- Is it true that if you're being forced to take money out of an ATM and you put your PIN in backwards, Police will be alerted to come and help you?
- How can I tell if an email I've received is a scam?
- My ex has taken things from our place that didn't belong to them. What can I do?
- I suspect a child is being abused. What should I do?
- I am, or someone I know is, a victim of domestic/family violence. What should I do?
- I was a victim of a crime while I was visiting New Zealand. What do I do?
- While visiting New Zealand I reported a crime/lost property to a Police Station. How do I find out what happened?
- Can I find out online what's happened to a report I made at a police station/over the phone?
- Can I make an anonymous complaint?
- I, or someone I know, is the victim of historic sexual abuse. What do I do?
- How can I report that my car has been stolen?
- What services are available to victims of crime?
- Am I entitled to compensation as a victim of crime?
- How can I help victims of crime?
- What rights do victims have?
- How do I get on the Victim Notification System?
- Can I get a copy of a police report for insurance purposes?
Weapons (24)
- I lost my firearms licence. What should I do?
- What's the difference between firearms and guns?
- Who can I ask about firearms or weapons if I can't find the right information here?
- I will be travelling to New Zealand with bows and arrows. Do these need to be declared as firearms?
- Can I bring knives into New Zealand?
- I will be travelling around New Zealand and want to bring my firearms with me. What do I need to do?
- I am coming into NZ and want to bring my firearms with me/go hunting. What do I need to do?
- Am I allowed to use, import or possess mace or OC spray?
- Can I import a sword/bayonet/knuckle duster/knife/ammunition into New Zealand?
- Can I import a firearm into NZ?
- What are the rules about carrying knives?
- What is the definition of an offensive weapon?
- What are the rules relating to crossbows?
- What are the rules around imitation firearms?
- Do I need a licence for an airgun?
- Are BB guns illegal?
- Is there a difference between gun licensing and firearms licensing?
- How can I learn about firearms safety?
- Is it legal to buy a gun on the Internet?
- Who can apply for a firearms licence?
- How much does it cost to get a firearms licence?
- How can I notify a change of address for my firearms licence?
- What are the rules relating to firearms licensing?
- How can I get a firearms licence, or apply for a new one when my current one is due to expire?
Working for Police (10)
- Can I volunteer for Police?
- I live overseas and I want to work for New Zealand Police. What requirements do I have to meet?
- Can you have criminal conviction and still work for Police?
- Can I work in forensics during the holidays to get work experience?
- How do I beome a Scene of Crime Officer?
- How can I find out more about becoming a Police Officer?
- How can I find out if you have any civilian jobs in my area?
- What jobs are available in police forensics?
- What should I study to work in forensics?
- How can I help victims of crime?
Information For
Boaties (4)
Business owners (4)
Collectors (3)
Computer users (16)
- I've received an email from Police about carjacking - is it real?
- Someone has been sending me offensive emails or threatening / harassing me over the internet. What should I do?
- How can I tell if an email I've received is a scam?
- How do I report an internet scam?
- How can I stop spammers sending me offensive emails?
- Someone has tampered with my social networking site. What should I do?
- Someone has been bullying me/my child online. What can I do?
- How can I tell if an email is genuine or a hoax?
- I'm worried that my child has become involved with someone dangerous online. What can I do?
- I live overseas and someone in New Zealand has been sending me offensive emails/threatening/harrassing me. What should I do?
- I meet someone in a chat room/on a dating site and now they know where I live and I'm scared. What should I do?
- I've seen discussions of a criminal or disturbing nature. Are police interested?
- I have not received the goods I ordered over the Internet. What can I do?
- I sold someone an item over the Internet and the buyer hasn't paid me for it. What can I do?
- I live overseas. I made a transaction over the Internet with a firm/person in New Zealand and they haven't sent the goods/haven't paid me. What should I do?
- Is it legal to buy a gun on the Internet?
Concerned neighbours (16)
- I suspect a child is being abused. What should I do?
- When should I call 111?
- I am, or someone I know is, a victim of domestic/family violence. What should I do?
- My friend/family member contacted me to say they felt suicidal but I'm not able to go and check on them. What should I do?
- My friend/family member is in New Zealand (but is not a New Zealander) and I haven't heard from them. What should I do?
- I haven't been able to contact my friend/family member. Can you check to see if they're okay?
- Can I make an anonymous complaint?
- What should I do about people letting off fireworks in a dangerous way?
- What can I do about my neighbours playing loud music?
- Someone I know is dealing drugs. What should I do?
- How do I get something done about drivers speeding in an area near me?
- How do I get something done about vehicles parked in dangerous/inconvenient ways in my street?
- A car seems to have been abandoned nearby and it may have been stolen. What do I do?
- How do I get something done about people running red lights in an intersection near me?
- Noisy cars are causing a disturbance in my area. What can I do?
- What is the definition of an offensive weapon?
- I am being stalked/threatened/harassed by my ex/someone. What should I do?
- My friend/family member is a New Zealander travelling overseas and I haven't heard from them. How do I find him/her?
- I suspect a child is being abused. What should I do?
- When should I call 111?
- I am, or someone I know is, a victim of domestic/family violence. What should I do?
- My friend/family member contacted me to say they felt suicidal but I'm not able to go and check on them. What should I do?
- My friend/family member is in New Zealand (but is not a New Zealander) and I haven't heard from them. What should I do?
- I lost touch with my family/friend many years ago. Will Police find them for me?
- I need to trace a family member in connection with a will. Can you help?
- I need to find a family member to tell them a relative has died. Can you help?
- I haven't been able to contact my friend/family member. Can you check to see if they're okay?
- I'm worried that my child has become involved with someone dangerous online. What can I do?
- Can I make an anonymous complaint?
- What should I do about people letting off fireworks in a dangerous way?
- What can I do about my neighbours playing loud music?
- Someone I know is dealing drugs. What should I do?
- What is the definition of an offensive weapon?
Firearms owners (20)
- I lost my firearms licence. What should I do?
- What's the difference between firearms and guns?
- Who can I ask about firearms or weapons if I can't find the right information here?
- I will be travelling around New Zealand and want to bring my firearms with me. What do I need to do?
- I am coming into NZ and want to bring my firearms with me/go hunting. What do I need to do?
- Can I import a sword/bayonet/knuckle duster/knife/ammunition into New Zealand?
- Can I import a firearm into NZ?
- What is the definition of an offensive weapon?
- What are the rules relating to crossbows?
- What are the rules around imitation firearms?
- Do I need a licence for an airgun?
- Are BB guns illegal?
- Is there a difference between gun licensing and firearms licensing?
- How can I learn about firearms safety?
- Is it legal to buy a gun on the Internet?
- Who can apply for a firearms licence?
- How much does it cost to get a firearms licence?
- How can I notify a change of address for my firearms licence?
- What are the rules relating to firearms licensing?
- How can I get a firearms licence, or apply for a new one when my current one is due to expire?
General (134)
- What are the demerit points for traffic infringements?
- Who do I contact for Driver Licence queries?
- Who do I contact for Motor Vehicle Registration queries?
- What are the rules around taking photos or filming in a public place?
- Can I ride my bike on the footpath if the road is too dangerous?
- How do I request information under the Official Information Act?
- How do I request information about myself?
- Somebody I know was involved with a crime/died in suspicious circumstances/went to prison many years ago. How can I find out what happened?
- Can I go to a police station to make a statutory declaration?
- Can police officers certify copies of original documents, e.g. for immigration forms?
- Is NZ Police associated with the magazine Sportz Beat?
- I have lost my file/event number for a crime I reported. What should I do?
- I am interested in adopting a police dog - what do I do?
- I received an email warning me about a scam where an 'engineer' phones your mobile and asks you to press #90 or #09. The email says they will then have access to your SIM card and be able to make calls at your expense. Is this true?
- How can I contact someone on the staff of New Zealand Police?
- I am interested in fostering a police puppy - what do I do?
- My ex has taken things from our place that didn't belong to them. What can I do?
- Can I take part in Search & Rescue operations?
- I know the whereabouts of a missing person. What should I do?
- I have been reported as a missing person. What should I do?
- Is it true that you can use 112 on your mobile for certain emergencies?
- When should I call 111?
- What's the difference between firearms and guns?
- Someone has been sending me offensive emails or threatening / harassing me over the internet. What should I do?
- I am receiving bullying/threatening/harrassing/offensive calls/texts. What should I do?
- If I complain about Police and my complaint is substantiated, what happens to the Police employee?
- What is the Independent Police Conduct Authority (IPCA)?
- If I complain about Police, can I withdraw it later?
- I've lost my wallet. What should I do?
- Is it worth keeping serial numbers in case property is lost or stolen?
- Who can complain about Police?
- If I get lost and need Search and Rescue, will I have to pay?
- Is it true that if you're being forced to take money out of an ATM and you put your PIN in backwards, Police will be alerted to come and help you?
- I'm planning a visit to New Zealand. How safe will I be?
- I was a victim of a crime while I was visiting New Zealand. What do I do?
- While visiting New Zealand I reported a crime/lost property to a Police Station. How do I find out what happened?
- I am, or someone I know is, a victim of domestic/family violence. What should I do?
- My friend/family member contacted me to say they felt suicidal but I'm not able to go and check on them. What should I do?
- My friend/family member is in New Zealand (but is not a New Zealander) and I haven't heard from them. What should I do?
- I lost touch with my family/friend many years ago. Will Police find them for me?
- I need to trace a family member in connection with a will. Can you help?
- I need to find a family member to tell them a relative has died. Can you help?
- Can I volunteer for Police?
- I live overseas and I want to work for New Zealand Police. What requirements do I have to meet?
- Can you have criminal conviction and still work for Police?
- I'm researching my family tree and I want to know if you have any information about a person who worked for police many years ago.
- Can I work in forensics during the holidays to get work experience?
- How do I beome a Scene of Crime Officer?
- How can I find out more about becoming a Police Officer?
- How can I find out if you have any civilian jobs in my area?
- Can I text 111?
- What jobs are available in police forensics?
- What should I study to work in forensics?
- I want to say thank you to a person who took my 111 call and to the Police who responded. How do I do that?
- How do I email a member of Police?
- How do I find out if a particular person works for Police?
- How do I report an internet scam?
- How can I tell if an email I've received is a scam?
- How can I stop spammers sending me offensive emails?
- How can I tell if an email is genuine or a hoax?
- I'm worried that my child has become involved with someone dangerous online. What can I do?
- I've seen discussions of a criminal or disturbing nature. Are police interested?
- I have not received the goods I ordered over the Internet. What can I do?
- I sold someone an item over the Internet and the buyer hasn't paid me for it. What can I do?
- I live overseas. I made a transaction over the Internet with a firm/person in New Zealand and they haven't sent the goods/haven't paid me. What should I do?
- Can I report a crime online?
- Can I find out online what's happened to a report I made at a police station/over the phone?
- Can I make an anonymous complaint?
- I phoned in about an incident I saw. How can I find out what's happened?
- What can I do about somebody who is threatening/harrassing/intimidating me or a member of my family?
- I was the victim of a crime when I was in another country. What do I do?
- What information should I provide if I want to complain about police?
- When is the next Police auction?
- I've lost my cellphone. What should I do?
- I lost an item of property but flew out of New Zealand before reporting it. What can I do?
- I've lost an item of property. Do the Police have it?
- How do I report that I've lost an item of property?
- I've found an item of property. How do I report it?
- What are the rules about driving with fog lights?
- How do I get something done about drivers speeding in an area near me?
- How do I get something done about vehicles parked in dangerous/inconvenient ways in my street?
- How can I report that my car has been stolen?
- How do I get something done about people running red lights in an intersection near me?
- Noisy cars are causing a disturbance in my area. What can I do?
- Is it true that only emergency vehicles can use red and blue flashing lights?
- How do I complain about the state of the road?
- Do I have to pay for making a *555 call?
- What are the rules around minibikes, mopeds and motor scooters?
- Who enforces clearways?
- How do I report an incident of bad driving?
- Where can I find out what roads are closed?
- What should I do if I've been involved in a minor car crash?
- How much alcohol can I drink and still be safe to drive?
- How can I find out where the speed cameras are?
- What is the scale of demerit points for speeding infringements?
- How can I get a copy of my driving record?
- What should I do if I've physically lost my driver's licence?
- My licence has been suspended but I need to drive for work. What do I do?
- Who do I contact about driver licensing queries?
- How many demerit points will it take to lose my licence?
- How many demerit points do I have?
- What is traffic compliance?
- Where does the money from infringements/fines go?
- Who can I contact with further queries about speeding tickets or infringement notices?
- Is there GST on infringement fees?
- Can I pay my traffic infringement by installments?
- Who do I ask about motor vehicle registration?
- Who do I ask about driver licences?
- Why do you charge an extra 3% for credit card payments?
- How do I pay an infringement fee from overseas?
- How do I pay an infringement fee?
- What's the difference between an infringement fee and a fine?
- I live overseas and I'm in dispute with a rental car company about a traffic fine. What do I do?
- Can I bring knives into New Zealand?
- I will be travelling to New Zealand with bows and arrows. Do these need to be declared as firearms?
- Can I call the Police Infringement Bureau 0800 number from my cellphone?
- I will be travelling around New Zealand and want to bring my firearms with me. What do I need to do?
- Can I import a sword/bayonet/knuckle duster/knife/ammunition into New Zealand?
- What is the definition of an offensive weapon?
- What are the rules relating to crossbows?
- What are the rules around imitation firearms?
- How can I learn about firearms safety?
- Who can apply for a firearms licence?
- What are the rules relating to firearms licensing?
- How do I contact a court?
- How can I have my fingerprints taken? I need them for an employment/immigration check.
- Can I get a copy of a police report for insurance purposes?
- I'm applying for a job. How serious does a conviction have to be before I declare it on my application form?
- How can I get a copy of my criminal record?
- Can I find out if someone else has a criminal record?
- Can I get a conviction removed from my record?
- Can I get someone checked out before I employ them?
- Will a diversion show up on my criminal record?
- How do I get a "police clearance certificate"?
- I'm planning a visit to New Zealand. How safe will I be?
- I live overseas and I want to work for New Zealand Police. What requirements do I have to meet?
- I live overseas and I'm planning a holiday in New Zealand. What sort of driving permit do I need?
- I am coming into NZ and want to bring my firearms with me/go hunting. What do I need to do?
- How can I have my fingerprints taken? I need them for an employment/immigration check.
- How do I get a "police clearance certificate"?
Motorists/Road Users (58)
- What are the demerit points for traffic infringements?
- Who do I contact for Driver Licence queries?
- Who do I contact for Motor Vehicle Registration queries?
- Can I ride my bike on the footpath if the road is too dangerous?
- My car was hit when it was parked. Do I need to report this to police as a no injury accident for insurance purposes?
- I recently sold/bought a vehicle but the other party has not completed change of ownership documents. Can police help?
- My registration or warrant of fitness is due to expire. Is there a grace period before I could be fined for it?
- Is it legal to ride minibikes/motorbikes/mopeds/motorised scooters on roads and footpaths?
- Can I text 111?
- How can I get statistics on the number of traffic infringements issued?
- What are the rules about driving with fog lights?
- How do I get something done about vehicles parked in dangerous/inconvenient ways in my street?
- How can I report that my car has been stolen?
- How do I get something done about drivers speeding in an area near me?
- A car seems to have been abandoned nearby and it may have been stolen. What do I do?
- How do I get something done about people running red lights in an intersection near me?
- Noisy cars are causing a disturbance in my area. What can I do?
- Is it true that only emergency vehicles can use red and blue flashing lights?
- How do I complain about the state of the road?
- Do I have to pay for making a *555 call?
- What are the rules around minibikes, mopeds and motor scooters?
- Who enforces clearways?
- How do I report an incident of bad driving?
- What should I do if I've been involved in a minor car crash?
- Where can I find out what roads are closed?
- What are the fines for speeding?
- How much alcohol can I drink and still be safe to drive?
- How can I find out where the speed cameras are?
- What is the scale of demerit points for speeding infringements?
- How can I get a copy of my driving record?
- I live overseas and I'm planning a holiday in New Zealand. What sort of driving permit do I need?
- What should I do if I've physically lost my driver's licence?
- My licence was suspended but I'm due to get it back. How do I get the actual licence back?
- My licence has been suspended but I need to drive for work. What do I do?
- How many demerit points do I have?
- Who do I contact about driver licensing queries?
- How many demerit points will it take to lose my licence?
- When do my demerit points expire?
- What is traffic compliance?
- Where does the money from infringements/fines go?
- Who can I contact with further queries about speeding tickets or infringement notices?
- Is there GST on infringement fees?
- Can I make an explanation about my infringement over the phone?
- My infringement is being refunded - how will I get it?
- Who do I ask about driver licences?
- Can I pay my traffic infringement by installments?
- Who do I ask about motor vehicle registration?
- How do I pay an infringement fee?
- Why do you charge an extra 3% for credit card payments?
- How do I pay an infringement fee from overseas?
- Can I pay a fine by direct credit rather than credit card?
- What's the difference between an infringement fee and a fine?
- I live overseas and I'm in dispute with a rental car company about a traffic fine. What do I do?
- Someone else was driving my car at the time it got a ticket. What do I do?
- As the owner of a vehicle, what is my liability?
- How can I get a copy of my speed camera photo?
- I've lost my speeding ticket. What should I do?
- Can I call the Police Infringement Bureau 0800 number from my cellphone?
Overseas Visitors (20)
- Is it true that you can use 112 on your mobile for certain emergencies?
- If I get lost and need Search and Rescue, will I have to pay?
- I'm going tramping/hunting/boating. Do you recommend I take a personal locator beacon?
- I'm planning a visit to New Zealand. How safe will I be?
- I was a victim of a crime while I was visiting New Zealand. What do I do?
- While visiting New Zealand I reported a crime/lost property to a Police Station. How do I find out what happened?
- I live overseas and my family member/friend is travelling in New Zealand, but I haven't heard from them. What can I do?
- I lost an item of property but flew out of New Zealand before reporting it. What can I do?
- I live overseas and I'm planning a holiday in New Zealand. What sort of driving permit do I need?
- How do I pay an infringement fee from overseas?
- I live overseas and I'm in dispute with a rental car company about a traffic fine. What do I do?
- Can I bring knives into New Zealand?
- I will be travelling to New Zealand with bows and arrows. Do these need to be declared as firearms?
- I will be travelling around New Zealand and want to bring my firearms with me. What do I need to do?
- I am coming into NZ and want to bring my firearms with me/go hunting. What do I need to do?
- Can I import a sword/bayonet/knuckle duster/knife/ammunition into New Zealand?
- Can I import a firearm into NZ?
- How much does it cost to get a firearms licence?
- I live overseas but I have fines owing in New Zealand. If I come back, will anything happen to me?
- How can I have my fingerprints taken? I need them for an employment/immigration check.
Parents (13)
- I know the whereabouts of a missing person. What should I do?
- I suspect a child is being abused. What should I do?
- I haven't been able to contact my friend/family member. Can you check to see if they're okay?
- How can I tell if an email I've received is a scam?
- Someone has been bullying me/my child online. What can I do?
- I'm worried that my child has become involved with someone dangerous online. What can I do?
- Someone I know is dealing drugs. What should I do?
- What can I do about somebody who is threatening/harrassing/intimidating me or a member of my family?
- How do I get something done about drivers speeding in an area near me?
- Noisy cars are causing a disturbance in my area. What can I do?
- As the owner of a vehicle, what is my liability?
- What are the rules around imitation firearms?
- Are BB guns illegal?
- I'm planning a visit to New Zealand. How safe will I be?
- While visiting New Zealand I reported a crime/lost property to a Police Station. How do I find out what happened?
- I was a victim of a crime while I was visiting New Zealand. What do I do?
- My friend/family member contacted me to say they felt suicidal but I'm not able to go and check on them. What should I do?
- My friend/family member is in New Zealand (but is not a New Zealander) and I haven't heard from them. What should I do?
- I live overseas and my family member/friend is travelling in New Zealand, but I haven't heard from them. What can I do?
- I haven't been able to contact my friend/family member. Can you check to see if they're okay?
- I live overseas and I want to work for New Zealand Police. What requirements do I have to meet?
- I live overseas and someone in New Zealand has been sending me offensive emails/threatening/harrassing me. What should I do?
- I live overseas. I made a transaction over the Internet with a firm/person in New Zealand and they haven't sent the goods/haven't paid me. What should I do?
- I was the victim of a crime when I was in another country. What do I do?
- I lost an item of property but flew out of New Zealand before reporting it. What can I do?
- I live overseas and I'm planning a holiday in New Zealand. What sort of driving permit do I need?
- Who do I ask about driver licences?
- How do I pay an infringement fee from overseas?
- I live overseas and I'm in dispute with a rental car company about a traffic fine. What do I do?
- Can I bring knives into New Zealand?
- I am coming into NZ and want to bring my firearms with me/go hunting. What do I need to do?
- Can I import a sword/bayonet/knuckle duster/knife/ammunition into New Zealand?
- Can I import a firearm into NZ?
- I live overseas but I have fines owing in New Zealand. If I come back, will anything happen to me?
- How can I have my fingerprints taken? I need them for an employment/immigration check.
Students (15)
- I have been reported as a missing person. What should I do?
- I'm doing research for my tertiary qualification and I would like some information. Can you help?
- I'm doing a school assignment. Can you help me with my questions?
- I haven't been able to contact my friend/family member. Can you check to see if they're okay?
- I live overseas and I want to work for New Zealand Police. What requirements do I have to meet?
- Can I work in forensics during the holidays to get work experience?
- How do I beome a Scene of Crime Officer?
- What jobs are available in police forensics?
- What should I study to work in forensics?
- How can I get statistics on the number of traffic infringements issued?
- How can I tell if an email I've received is a scam?
- How can I get statistics on crime?
- How can I get statistics on road safety and crashes?
- Someone I know is dealing drugs. What should I do?
- How can I learn about firearms safety?
- Can I take part in Search & Rescue operations?
- If I get lost and need Search and Rescue, will I have to pay?
- Can I call 111 from a satellite phone?
- I'm going tramping/hunting/boating. Do you recommend I take a personal locator beacon?
- I haven't been able to contact my friend/family member. Can you check to see if they're okay?
- What are the rules about carrying knives?
Travellers (21)
- My friend/family member is a New Zealander travelling overseas and I haven't heard from them. How do I find him/her?
- I have been reported as a missing person. What should I do?
- If I get lost and need Search and Rescue, will I have to pay?
- I'm planning a visit to New Zealand. How safe will I be?
- I was a victim of a crime while I was visiting New Zealand. What do I do?
- While visiting New Zealand I reported a crime/lost property to a Police Station. How do I find out what happened?
- My friend/family member is in New Zealand (but is not a New Zealander) and I haven't heard from them. What should I do?
- I live overseas and my family member/friend is travelling in New Zealand, but I haven't heard from them. What can I do?
- I was the victim of a crime when I was in another country. What do I do?
- I lost an item of property but flew out of New Zealand before reporting it. What can I do?
- I live overseas and I'm planning a holiday in New Zealand. What sort of driving permit do I need?
- I live overseas and I'm in dispute with a rental car company about a traffic fine. What do I do?
- I will be travelling to New Zealand with bows and arrows. Do these need to be declared as firearms?
- I will be travelling around New Zealand and want to bring my firearms with me. What do I need to do?
- I am coming into NZ and want to bring my firearms with me/go hunting. What do I need to do?
- Can I import a sword/bayonet/knuckle duster/knife/ammunition into New Zealand?
- Can I import a firearm into NZ?
- Is there a difference between gun licensing and firearms licensing?
- I have fines owing and I want to leave the country. Will I be stopped at the airport?
- I live overseas but I have fines owing in New Zealand. If I come back, will anything happen to me?
- I've lost my passport. What should I do?
Victims of crime (23)
- I am being stalked/threatened/harassed by my ex/someone. What should I do?
- Someone I know 'borrowed' an item of property and won't give it back. What can I do?
- My ex has taken things from our place that didn't belong to them. What can I do?
- Is it worth keeping serial numbers in case property is lost or stolen?
- I am, or someone I know is, a victim of domestic/family violence. What should I do?
- I was a victim of a crime while I was visiting New Zealand. What do I do?
- While visiting New Zealand I reported a crime/lost property to a Police Station. How do I find out what happened?
- Can I text 111?
- I want to say thank you to a Police Officer who helped me, but I'm not sure of their name. How can I let them know I appreciated their help?
- I want to say thank you to a person who took my 111 call and to the Police who responded. How do I do that?
- Can I report a crime online?
- Can I find out online what's happened to a report I made at a police station/over the phone?
- Can I make an anonymous complaint?
- What can I do about somebody who is threatening/harrassing/intimidating me or a member of my family?
- I was the victim of a crime when I was in another country. What do I do?
- I, or someone I know, is the victim of historic sexual abuse. What do I do?
- I've lost an item of property. Do the Police have it?
- How can I report that my car has been stolen?
- What services are available to victims of crime?
- Am I entitled to compensation as a victim of crime?
- How can I help victims of crime?
- What rights do victims have?
- How do I get on the Victim Notification System?
