Frequently asked questions about traffic infringements

• How do I pay an infringement fee?

• What's the infringement fee for...?

• What is the demerit points scale for traffic infringements?

• Do Police accept part payments on Infringement Notices?

• How do I pay a fine from overseas?

• What is the contact number for Motor Vehicle Registration queries?

• What is the contact number for Driver licensing queries?

• What is the contact number for New Zealand Courts?

• What is the definition of "diversion"?

• What is the definition of "compliance"?

• Is there GST on fines?

• Can I make an explanation over the phone?

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1. How do I pay an infringement fee?

Credit card: pay an infringement fee online via Westpac's online payment system

Cash or cheque: at any branch of Westpac. You must have the ticket with you for the bank to process your payment.

Cheque or money order: send (with the notice number included) to; New Zealand Police, PO Box 6641, Wellington

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2. What's the infringement fee for...

Not wearing a seatbelt	$150
Going through a red or amber light	$150
Not having your driver's licence with you	$55
Not holding a current driver's licence	$400
Breaching a condition of your licence (also incurs 25 demerit points)	$400
No current warrant of fitness	$200
No current registration	$200
Not having an up to date Road User Charges Distance Licence	three times the cost of the missing licence

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3. What is the scale of demerit points for traffic infringements?

1-10 km/h	10 demerit points
11-20 km/h	20 demerit points
21-30 km/h	35 demerit points
31-35 km/h	40 demerit points
36 km/h and above	50 demerit points

If you get 100 or more demerit points within 2 years, you will be suspended from driving for 3 months.

There are no demerit points for speed camera tickets.

Demerit points for other offences are listed in the Road Code.

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4. Do Police accept part payments on Infringement Notices?

No. An infringement fee must be paid in a single full payment by the final due date.

If the infringement fee remains unpaid by the final due date it is referred to New Zealand Courts and becomes a Fine. Courts may allow other payment options (by application only) if they determine you are unable to pay the Fine on time. Additional charges will apply.

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5. How do I pay a infringement fee from overseas?

Use the Westpac Bank secure online payment system.

Or forward your payment using one of the following options:

Bank Cheque

• Contact any bank to arrange a bank cheque Make the bank cheque payable in $NZ for the amount of the infringement fee

Personal Cheque

• Convert the amount of the infringement fee using the current exchange rate
• Write the equivalent amount of the infringement fee in your local currency (not in $NZ)

The remittance advice must be sent with all payments to NZ Police, PO Box 6641, Wellington, NEW ZEALAND.

If the fee is not paid by the due date, the infringement will be referred to New Zealand Courts for fines enforcement. Arrangements may be made with New Zealand Courts for subsequent payment, which may include on-line payments using credit card details. Additional fees will be imposed by New Zealand Courts.

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6. What is the contact number for Motor Vehicle Registration queries?

0800 108 809

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7. What is the contact number for Driver licensing queries (this also includes finding out how many demerit points are recorded against your drivers licence)?

0800 822 422

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8. What is the contact number for New Zealand Courts?

0800 609 669

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9. What is the definition of "diversion"?

Is compliance with a list of criteria as set out in the Police Compliance Scheme approved by the Police Executive.

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10. What is the definition of "compliance"?

Complying with criteria for inclusion in the above scheme. Posting evidence of compliance to the Police Infringement Bureau at PO Box 9147, Wellington, and referencing the infringement notice number.

11. Is there GST on infringement fees?

No.
 

12. Can I make an explanation over the phone?

No. All explanations must be made in writing.  You can send it to PO Box 9147, Wellington.