About us

Policing services 24 hours a day

New Zealand Police is the lead agency responsible for reducing crime and enhancing community safety. We provide policing services 24 hours a day and operate from more than 400 community-based police stations around the country.
New Zealand Police operate by land, sea and air, and with more than 11,000 staff we respond to more than 600,000 emergency 111 calls each year.
 

Vision

Safer communities together.

Functions

The functions of the New Zealand Police include:

  • Keeping the peace
  • Maintaining public safety
  • Law enforcement
  • Crime prevention
  • Community support and reassurance
  • National security
  • Participation in policing activities outside New ZealandRoad safety
  • Emergency management.
In carrying out these functions, the New Zealand Police relies on a range of partner organisations, as well as the efforts of individuals, families and communities. Policing is delivered within a networked and cooperative environment, with significant contributions from local authorities, the private security industry, Maori and Pacific wardens and members of the public to name a few.

 

Principles

  • Principled, effective and efficient policing services as a cornerstone of a free and democratic society under the rule of law
  • Effective policing relies on a wide measure of public support and confidence
  • Policing services are provided under a national framework but also have a local, community focus
  • Policing services are provided in a manner that respects human rights
  • Policing services are provided independently and impartially
  • In providing policing services, every Police employee is required to act professionally, ethically and with integrity.

Mission

To work in partnership with communities to prevent crime and road trauma, enhance public safety and maintain public order.

Commitment of Service

Our commitment to you:

  • We will treat you fairly
  • Our staff will be competent
  • We will do what we say we’ll do
  • We aim to meet your service expectations
  • We will take your individual circumstances into account
  • Our service will be good value for your tax dollars
What we need from you:
  • Contact us as soon as possible – the sooner the better
  • Provide us with all the information that you can
  • Tell us straight away about any changes to your situation
  • Ask us if you need more information

We invite you to provide feedback on the service you received. It will help us improve our services to you.

New Zealand Police MinisterHon. Anne Tolley, Minister of Police.

The Minister of Police is the Hon Anne Tolley.

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