For questions about your infringement notice, contact the Police Infringement Bureau before the final due date for payment. Tell us:
- the correct notice number
- your full name
- details of your enquiry
- your address and phone number so we can contact you
- the driver licence number and/or vehicle registration on the notice (this will help us to locate the correct notice if there is an error in providing us with the correct notice number)
For general information see the infringement frequently asked questions.
Police Infringement Bureau
PO Box 9147
Between 8.30am and 4.30pm, Monday to Friday
0800 105 777 (Freephone within New Zealand only)
+64 4 381 0000 (by mobile phone and international calls)
Explanations about infringement notices are not permitted by phone as your intention must be clearly stated in writing.