For questions about your infringement notice, contact the Police Infringement Bureau before the final due date for payment. Tell us:
- the correct notice number
- your full name
- details of your enquiry
- your address and phone number so we can contact you
- the driver licence number and/or vehicle registration on the notice (this will help us to locate the correct notice if there is an error in providing us with the correct notice number)
For general information see the infringement frequently asked questions.
Note: Due to a high back log we are experiencing some delay in responding to emails and answering phone calls; we apologise for this inconvenience. We will respond to your email as soon as possible.
Police Infringement Bureau
PO Box 9147
+64 4 381 0000 mobile phones and international calls
0800 105 777 NZ landlines only
Hours: Monday to Friday 8.30am to 4.30pm
Explanations about infringement notices are not permitted by phone as your intention must be clearly stated in writing.
Traffic infringement history requests
Fax: +64 4 384 8130
Infringement History request form