Police look to improve employee experience

Police look to improve employee experience

National News

The 2015 Workplace Survey results are being delivered across the organisation, with headline results showing a small dip in overall levels of engagement but continued high scores around the positive impact of our work in the community, says Commissioner Mike Bush.

The Workplace Survey, conducted by IBM for the sixth year, took place between 9 and 27 February 2015. Overall the results reflect Police’s Engagement Index trending slightly downward at 72.1% when compared to 73.3 % in 2014.

Overall, the survey identified 26.4% of Police people as being ‘fully engaged’, considerably higher than the State Sector benchmark of 20.2%.

Commissioner Bush says that while the overall picture is of a high performing organisation with results demonstrating areas where Police continue to perform well against the State sector benchmark, the report also highlights some areas to further work on.

“Last year’s survey results showed engagement had risen significantly over a five year period, and against the State Sector benchmark.  Although it is ambitious to try to sustain a positive trend in employee perceptions year on year, we should aim for continuous improvement.

Commissioner Bush said the survey is key to gaining an insight into the perceptions and opinions of its constabulary and non-constabulary staff.

“It is important to listen and respond to our staff, to do justice to the exceptional levels of commitment to our work that they show.

"As always, Police score high in our sense of camaraderie, pride and our sense of achievement in the difference our our work in the community." says Commissioner Bush.

The headline results are as follows:

• 8,361 employees participated in the NZ Police Workplace Survey 2015, contributing to a total response rate of 69.1%, down from 73.0% in 2014.

• Overall the results remain static when compared to 2014. The Engagement Index is higher than the State Sector benchmark of 69.7% by 2.4 percentage points at 72.1%,

• The Performance Index sits marginally (1% when analyzing comparable questions) below the State Sector benchmark 62.5%.

• Police are ahead of the State Sector benchmark in some aspects of the workplace culture, particularly Employee Engagement and some areas of managing individual performance.

• The survey identified 26.4% of Police people as being ‘fully engaged’, considerably higher than the State Sector benchmark of 20.2%.

• Police’s greatest strengths compared to other State Sector organizations relate to people’s perceptions of their supervisor and team as well as inter-team work, the high performance standards, management of individual performance, career development opportunities, clarity of team roles, and skills being put to good use.

Note: Full results, including those for districts, will be made available after they have been communicated internally.


Media contact: PNHQ media team