Examples - how to text the emergency 111 Deaf TXT service

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This information is for Deaf and hearing impaired people using the emergency 111 TXT service.

If you have an emergency, what should you put in your first text to 111?

Four things:

1. Where you are (your location).
2. Which service you need - Fire, Ambulance or Police. (You can put F, A or P.)
3. Happening when.
4. What's happening.

Here are some examples of what you might put:

• Emergency at home needing Fire - Home/F/now/kitchen fire big
• Emergency at work needing Fire - Work/F/now/man trapped in machine
• Emergency at home needing Ambulance - Home/A/now/heart pain tight
• Emergency at work needing Ambulance - Work/A/now/woman very bad cut cant stop bleeding
• Emergency at home needing Police - Home/P/now/fight on street two people bad
• Emergency at work needing Police - Work/P/now/man robbed store
  

Remember - as a registered member of the service, you should get a text back within 2 minutes of sending your first text.

If don't, it could mean there are delays on the phone network and your text hasn't got through. You should immediately contact 111 a different way.