Information for victims

Understand whether victim information is relevant to your situation, understand key rights and Police’s role, and find the right next step where more information or action is needed.

Who is a victim?

A victim of crime is someone who has been directly affected by a crime.

This can include situations where:

  • A crime was committed against you.
  • You were physically hurt because of a crime.
  • Your property was taken or damaged because of a crime.
  • You are the parent or guardian of a child or young person affected by a crime.
  • You are an immediate family member of someone who died or is unable to act for themselves because of a crime.

You may still be a victim even if you do not report to Police.


What you can do after a crime

Use the options below to find the next step after a crime.

Report a crimeTell Police what happened or find the right reporting option.
Get support

Find support services and partner agencies that may be able to help.

Find further information

Find more information about victims’ rights, justice processes, and recent Police information.

Programmes and initiatives

Your rights as a victim

As a victim of crime, you have rights in the justice process. These can include how you are treated, information you may receive, access to services, and ways to have your views considered.

This section outlines rights that may apply at different stages.

  1. When you report
    You can expect to be treated with respect and compassion, and to receive information about services and support that may be available.
     
  2. During investigation
    You can be kept informed about your case by Police where possible during the investigation.
     
  3. At court
    You can have rights connected to court processes, including having your views considered at some points where the law allows.
     
  4. At sentencing
    You can choose whether to make a Victim Impact Statement. The court can consider this when deciding the sentence, and can order reparation in some cases.
     
  5. After sentencing
    Eligible victims can apply for the Victim Notification Register and may receive certain updates after sentencing. Some victims can also make submissions to the Parole Board.
     

You can seek support, give feedback, or make a complaint at any time.

Learn more about victims’ rights

For more information about victims’ rights, read the Victims’ Rights Act 2002 and the Victims Code 2015.

The role of Police

Police work to prevent crime and crashes, improve public safety, maintain law and order, and bring offenders to account.

What Police can do

Receive and record your reportPolice can receive and record reports or information about what happened.
Assess what response may be neededPolice can assess the information and work out what response is needed.
Investigate where appropriatePolice can investigate where appropriate, depending on the situation and available information.
Lay charges and prosecute where evidence allowsPolice can take action where legal and evidential thresholds are met.
Keep you informed and updated on your casePolice can provide information about your case where possible, while considering privacy, safety, legal, and investigation reasons.
Connect you with support servicesPolice can connect you with support or other services where appropriate.

Matters that may not be Police responsibility

Some issues may need another agency, organisation, or legal process instead of Police.

Common examples


Not sure who to contact?

Govt.nz - Information about New Zealand government services and how to find the right agency for your issue.

Community Law - Free legal information and advice to help you understand your rights or options.

Give feedback

Share feedback about your experience with Police, including what went well, what could be improved, or how to make a complaint.