What is a fire emergency?

Anything that could cause loss of life, serious injury or loss of property is a Fire Service emergency. Situations where you should text 111 immediately include:

• A fire in your house. Get out - stay out.
• You notice a burning smell in your house but you're not sure where it's coming from.
• You see or smell what looks like a house fire in a neighbouring property.
• You see a car crash, car fire or people trapped.
• You notice a gas leak from a broken pipe. Move away from the leak to where there is no smell.
• You or your property are in serious danger from storm damage.