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Video – What is a medical emergency
Find out when you should TXT 111 for medical help.
What is a medical emergency?
Medical emergencies when you should text 111 are when:
- Someone has difficulty breathing.
- Someone has chest pain. This can feel like a ‘weight’ or a ‘squeezing feeling’ in your chest.
- Someone fainting or being unconscious.
- Someone may have had a stroke. They may have suddenly gone weak, their vision has changed, they are dizzy or have difficulty talking.
- Someone has severe pain anywhere.
- Someone has bleeding that won’t stop.
- There’s been a car crash and people are injured.
Examples of medical non-emergencies are:
- Generally being unwell - unless you have some of the symptoms listed above.
- Minor injuries like sprains or small cuts – provided they’re not bleeding uncontrollably.
- Minor burns – burns that are smaller than twice the size of your hand.
- Coughs or colds.
- If you need to report something that's not a medical emergency, you should see your doctor.