General public
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Is there a User Guide for the system?
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What do I do if I get a first time registration page when I login with RealMe?
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What internet browsers are supported for use of the Police Vetting Website?
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How do I request information under the Official Information Act or Privacy Act?
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Can I get myself Police vetted?
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What information may be disclosed in a vetting result?
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What does the vetting subject do if they believe that the results are not correct?
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What do I do if I (as the agency) believe that the results are not correct?
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How long is a vetting result valid for?
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My results have disappeared from the website. How do I get them back?
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How long do the results stay on the website?
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Can I print a copy of this result? Can we file the results?
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Can we show the vetting subject their results?
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How long does it take to get the results?
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What does 'released with results' mean?
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What does the wording 'released' mean?
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How do I check the results?
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What does it mean when a vetting request is ‘Under Review’?
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Can I ask for my vet to be prioritised?
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What forms of identity are acceptable as proof of identity?
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How long do agencies keep the signed Request and Consent forms for?
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Does the vetting subject have to sign the Request and Consent form?
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What role should I list on the Request and Consent form, and submit into the vetting system?
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What is the minimum age a person can be vetted?
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How often should I vet my staff?
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What is the batch and reference field?
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My colleague is getting all the email notifications, how can I get them as well?
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Can every user use the same RealMe username and password?
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What is an Agency Code and how do I get one?