Q. When I'm texting 111, do I need to tell you I'm deaf?

No. Because you have registered, the Police know you are deaf or hearing impaired.

Q. Will Police ever initiate a text message (SMS) to registered users of the 111 TXT service?

Yes. At times Police may initiated a text message (SMS) to inform registered users of the 111 TXT service of an emergency situation or for other administrative reasons connected to the registration system.

Police will endeavour to sign any TXT’s initiated by us as 'from NZ Police'.