30. Currently, New Zealand Police Communications Centres receive around 1.6 million calls each year, of which in 2004, 466,000 came through the national emergency "111" number.[3] This represents 60% of the genuine "111" calls handled by Telecom New Zealand Ltd. (Telecom) with 29% of calls for Ambulance and 11% of calls for service from New Zealand Fire.? (Telecom rejects around 68% of all incoming "111" calls as false or bogus).
14. On October 28 2004, Police Commissioner Rob Robinson announced an external review of New Zealand Police Communications Centres and the handling of emergency or "111" calls for police assistance. This review was prompted by several high profile cases alleging poor performance on the part of police in dealing with these incidents. The Commissioner sought assistance from overseas policing jurisdictions and a panel of international policing communications experts was identified.
1. The operational effectiveness and efficiency of the New Zealand Police Communications Centres Service Centre (CCSC) have been questioned following a number of high profile incidents.
2. As a result of incidents in late 2004, the Commissioner of Police decided to assemble an independent, external Review Panel.
3. The Panel was composed of senior police communications experts from Australia, Wales and Canada, and an organisational psychologist from New Zealand.
Heretaunga Tiaki Tamariki is a community youth programme aimed at reducing repeat offending of high-risk young people aged between 11 and 17 years, and is located in the Flaxmere Police Station. The report is the final evaluation of the HTT Project. It covers the period from programme inception on 10 February 2003 to 31 December 2005.
The Minister of Police has requested independent expert advice on the standards and assessment practices for Police applicants, Police recruits and probationary constables to determine whether they meet best practice.
Since 2001 Police have had a mental health nurse working at the Rotorua Police Station to provide assessments and liaison between Police and Mental Health Services to facilitate the treatment of mentally ill detainees/arrestees/remandees. The Police Consult/Liaison Nurse is employed by the Lakes District Health Board (DHB) and comes under the umbrella of their Mental Health Service.
The 2008 NZ Police Investigative Interviewing strategy aims to improve investigative interviewing, the quality of investigations and professionalism of staff. Staff are trained in the PEACE interviewing framework and a competency framework for the accreditation of staff has been implemented.
This is the first People in Policing: Five Year HR Strategy. It signals a longer term focus on the important matters facing everyone in NZ Police. The strategy was developed in consultation with a number of staff and other stakeholders and is based on their opinions as well as analysis of staffing patterns and ongoing issues.
This report was given to the Minister of Police by the Commissioner of Police. The report covers information requested by the Minister on options to improve policing responses in the Auckland region. There are two parts that make up the main section of the report: a definition of the current situation in Auckland City, and the assessment of potential solutions by the Commissioner.
The Departmental Forecast Report looks at the financial position of the New Zealand Police in the current financial year, and estimates the actual expenditure against the budget. The Report also looks at the operational requirements of the next financial year.
