Communication Service Centre Customer Satisfaction Survey 2003-2004

The Communications Centre Service (CCS), also known as “Comms” within the New Zealand Police, receive all 111 calls and other calls which are routed to the police. Comms logs jobs and events, entering details as provided by the caller, to assist the officers who are despatched to the scene.
 
New Zealand Police has contracted ACNielsen to conduct a customer satisfaction survey of recent callers to the three Communication Centres (Auckland, Wellington and Christchurch) administered by the CCS.

Risk Assessment and Intervention for Family Violence - NZS 8006: 2006

The purpose of this document is to provide an appropriate Standard, which establishes the minimum requirements that should be met by individuals and agencies/services involved in working with families living with family violence, child abuse or neglect. It provides a common language for these agencies/services to screen for this behaviour, assess risk relating to these situations, and provide for safety planning interventions.

He Waka Tapu Violence and Abuse Intervention Programme and Caseworker Programme Outcome Evaluation - 2007

He Waka Tapu Trust is a Maori health and social services organisation operating in the region of Ngāi Tahu ki autahi (Christchurch) in the South Island. He Waka Tapu was established to provide a Kaupapa Māori service for Māori men and their whānau experiencing domestic violence. This report is the final evaluation of the two Community Youth Programmes provided by He Waka Tapu Trust i.e. the Violence and Abuse Intervention Programme and the Wraparound Caseworker Programme.