Q. What is Emergency Caller Location Information (ECLI)?
If you text 111 from a smartphone running an Android operating system and the phone number was used to register for the 111 TXT service, then Emergency Services may be provided with the best available Emergency Caller Location Information (ECLI) from that handset.
To access more detailed information about ECLI please refer to the Next Generation Critical Communications (NGCC) website.
Q. How do I register for the Emergency Caller Location Information (ECLI) service?
If you register the phone number of a smartphone running an Android operating system, then Emergency Services may be provided with the best available Emergency Caller Location Information (ECLI) from that handset when a 111 text message (SMS) is sent.
The ECLI service is not designed to replace the standard process of you providing details of the emergency location in the initial text message (SMS). In some circumstances ECLI enhances the process of verifying the emergency location by providing supplementary information.
It is important to note that the provision of location data for 111 TXT is not a guaranteed service as it is dependent on a number of factors including phone make, model, software version, and updates installed.
To access more detailed information about ECLI please refer to the Next Generation Critical Communications (NGCC) website.