Police are needing to redeploy staff in the face of unprecedented circumstances as we respond to COVID-19. This will have a severe impact on our ability to respond to requests for information under the Official Information Act 1982 and Privacy Act 1993 in a timely fashion. Priority will be given to requests from media on matters of high public interest.
We appreciate this will be frustrating for some people but please know we are doing everything we can to keep our communities safe. When we resume business as usual, we will contact you to see whether you still require the requested information. Thank you for your understanding.
The Official Information Act 1982 (or OIA), enables you to make a request for official information held by government agencies, including New Zealand Police. New Zealand citizens, permanent residents, visitors to New Zealand, and body corporates registered or with a place of business in New Zealand can make a request under the OIA. You can expect the information to be made available unless there is good reason to withhold it.
Note: Some information should be requested through other groups/agencies:
Criminal record (Police clearance certificate)
Requests for your criminal record (or a criminal conviction history) should be done through the Ministry of Justice.
If you are a defendant requesting information about ongoing criminal proceedings, your access to information will be managed within the provisions of the Criminal Disclosure Act 2008 and not the Privacy Act. You or your lawyer should contact the Police Officer in charge of the case for further information.
Family violence information
If you are a potential victim of family violence, or a concerned relative or friend, you can request information relating to the violence history of a new partner. You can find more information at Family Violence Information Disclosure Scheme
Sudden death inquiries are referred to the coroner and governed by the Coroners Act. The Ministry of Justice’s Coronial Services webpage may be able to assist you if you want to request information about a deceased person or about you in relation to a sudden death. If the coroner’s case is currently open, you may be entitled to ask for specified information directly from the coroner (e.g. post-mortem report for immediate family). If the coroner’s case has been closed, you can request information from the coronial file. For other information that may be held by Police about a sudden or suspicious death, please make a request to Police under the Official Information Act or the Privacy Act.
Vetting process for visas
Find information about Police’s vetting service for visas at our Vetting section.
Traffic infringement queries
You can find information about requesting information on traffic infringements at Police Infringement Services.
Demerit point queries
For enquiries about demerit points, contact the New Zealand Transport Agency.
Traffic crash report
To request a traffic crash report, go to our Traffic Crash Report section
For information about reparation, including receiving or paying reparation, please visit the Ministry of Justice’s website.
If your information request does not belong to any of the above categories, please proceed with making your request for official information.
Before making a request, please check our frequently asked questions.
Your request should be as clear and specific as you can possibly make it. Telling us the reason for your request will help us understand what you want, and limiting the scope will help us process it more quickly.
You can complete and submit your request online.
Alternatively, you can download the Request for Official Information form (PDF 563KB) and deliver your completed request by email (if known), by hand, or by post to your nearest Police station or District Headquarters, or Police National Headquarters.
You can also make your request by phone or in person. We will either confirm it in writing ourselves or, if we are not sure what you’re seeking, we may ask you to put it in writing.