Police is committed to being accessible and available. This includes being transparent and providing as much information as possible, in the most accessible way possible.
How we’re tracking brings together some user-friendly graphics that provide an overview of key Police data from the 2019/20 year.
A more detailed breakdown of our performance is available in Police’s Annual Report, with monthly updates available on policedata.nz.
Our Targets
We have set ourselves targets in the five areas that are causing the greatest ongoing harm. Targeting these areas will have the biggest impact towards reducing harm and making New Zealand the safest country:
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5% reduction in road deaths each and every year
Working alongside our road safety partners at all levels, we will maintain our focus on the behaviours we know cause the most harm to people on our roads.
10,000 fewer serious crime victimisations by 2021
A focus on reducing the most significant causes of harm to people and apprehend those that commit these types of offences.
25% reduction in reoffending by Māori by 2025
A focus on evidence-based actions, including using alternative resolutions and interventions to reduce reoffending.
90% of people feel safe and have Trust and Confidence in Police by 2021
We are guided by our core values to ensure everything we do is about helping people be safe and feel safe.
$500 million cash and assets restrained from gangs and criminals by 2021
Taking away money and assets from organised crime groups and gangs is how we can have the biggest impact on disrupting organised crime.
Dashboard
A snapshot of our performance over the 2019/20 year.
All data is from the NZ Police’s 2019/20 Annual Report, which covers the period between 1 July 2019 and 30 June 2020.
How we are tracking, Organisation Insights (3 items)
Reflecting the communities we serve remains a key component of who we are
While we still have a long way to go, we are more diverse than we have ever been: 23 percent of our officers are women; 13 percent are Māori; 6 percent are Pasifika; and 5 percent are Asian.
1/3
We have approximately 14,000 personnel
During the 2019/20 year the total Police Full Time Equivalent (FTE) numbers (including constabulary and other Police employees) increased by 910 (6.9%).
2/3
We have applied our Prevention First approach to our people's health, safety and wellbeing
Our health and safety strategy Safer People: Our Wellness and Safety 2020 - 2023, focuses on preventing harm to our people through a holistic approach to wellbeing.
3/3
Events
1,093,468
Events responded to
The environment we are operating within is constantly changing. Every day our people are responding to new and different threats to the safety of our communities. No one could have predicted that this year would require our people to respond to both a volcanic eruption and a global pandemic.
Our communities' expectations continue to change, and we continue to adapt to their needs. We have increased our accessibility by expanding the ways in which our communities can contact us, and we are also trialling some new technology options.
Call demand
2,359,468
Calls answered
In response to COVID-19 the 105 service responded quickly to new types of demands, from callers anxious for COVID-19 information, to reports of breaches under the alert level restrictions.
On a single day in March 2020, more than 40,000 calls were received, quickly overwhelming the call system.
New online reporting options were established quickly to support the additional influx of reports. More than 80,000 COVID-19 breach reports were received in Alert Level 4. This was more than the total number of 111 calls received over the same period.
Road Policing
273,851
Traffic events
1,615,359
Breath tests conducted
20,873
Road safety programmes delivered to schools
*Delivery of school programmes in 2019/20 were affected by the timing of the COVID-19 lockdown.
Victims
211,445
Total victims
32,257*
Number of prevention programmes delivered to schools
*Delivery of school programmes in 2019/20 were affected by the timing of the COVID-19 lockdown.
Organised crime
The Criminal Proceeds (Recovery) Act 2009 (CPRA) enables Police to target the proceeds of crime, whatever the crime, which means working with agencies across government and other jurisdictions, to restrain and forfeit cash and assets.
Organised crime is profit driven. If we remove the money that is used by criminals to reinvest in further illicit activities, we dismantle their ability to create other opportunities to cause harm.
Our aim is to reduce victimisation and deter potential offenders from becoming involved in a life of crime. This includes protecting the children we encounter when terminating an operation.
Child wellbeing
18%
Percentage of drug dealing houses with children present (with the intent that this decreases over time).
329*
Number of instances where children were saved from harm following an organised crime investigation. *This result includes 130 instances where children have been saved from online exploitation. Each instance will result in at least one child being saved.
Financial crime
$230.75m
Dollar value of assets restrained from organised and financial crime
Quick facts
The crime type which yielded the highest value of assets was money laundering ($152.23m). This year, 307 money laundering charges have been laid against a total of 118 people for 132 prosecution cases/files.
Police and Customs seized 1.8 tonnes of methamphetamine during 2019/20, three times as much as the previous year. Police attributed methamphetamine seizures totalled 609.6kg compared to 30kg in 2018/19
1kg of methamphetamine seized represents $1.239m in social harm costs avoided.
Policing in New Zealand is dependent on the public's approval of police actions - whether they are fair, humane and proportionate - and their willingness to cooperate with us.
New Zealander's trust and confidence in Police sits stably at 77% as at 30 June 2020. Positive responses to our Citizens' Satisfaction Survey (CSS) this year indicated that the rapidness of our response was the biggest driver of trust and confidence in Police and that the follow-up support offered by our staff was impressive.
82%
Of New Zealanders feel safe
77%
Full or quite a lot of trust and confidence
National
77%
Māori
65%
Youth
72%
Victims
73%
80%
Positive service experience
National
80%
Māori
75%
Youth
79%
Victims
76%
Satisfaction with our service
Our service delivery vision Everyone in New Zealand can access policing services – anywhere, anytime – that lead to the trust and confidence of all.
Tātou, Ngāi Aotearoa, ka ōrite te āhei atu ki te Ratonga Pirihimana - ahakoa ki hea, ahakoa āhea - nā ka tupu te whakamanawa o te katoa.
79%
Satisfaction with the overall quality of service delivery among members of the public who had contact with Police
74%
Of victims were satisfied with how we delivered our service
80%
Who contacted a Police Comms Centre were satisfied with how we delivered our service
92%
Agreed they were treated fairly by Police at the roadside
87%
Of users were satisfied with 105 service (New measure for 2019/20)
74%
Agreed ‘Police is responsive to the needs of my community’
71%
Felt safe in their neighbourhood after dark
Policedata.nz
Want to dig deeper? Go to policedata.nz to access Police crime data through a number of interactive reports that are updated monthly.
