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Home > Frequently Asked Questions > Computer users
Back to FAQs
I have an alert on my screen from the Police saying my files are encrypted/my computer has been blocked, and that I need to pay a fine to have my computer unencrypted/unblocked. What should I do?
I've received an email from Police about carjacking - is it real?
I received an email warning me about a scam where an 'engineer' phones your mobile and asks you to press #90 or #09. The email says they will then have access to your SIM card and be able to make calls at your expense. Is this true?
Someone has been sending me offensive emails or threatening / harassing me over the internet. What should I do?
How can I tell if an email I've received is a scam?
Someone has tampered with my social networking site. What should I do?
I met someone in a chat room/on a dating site and now they know where I live and I'm scared. What should I do?
I live overseas. I made a transaction over the Internet with a firm/person in New Zealand and they haven't sent the goods/haven't paid me. What should I do?