Skip to main content
New Zealand Police New Zealand Police New Zealand Police
Information for non-English speakers
  • English
  • Te reo Māori
  • 中文
  • हिन्दी
  • Español
  • العربية
  • فارسی
  • Deutsch
  • 日本語
  • 한국어
  • af Soomaali
  • ภาษาไทย
  • Tiếng Việt

Main navigation

  • Straight from the source

    Keep up to date and subscribe to NZ Police news and insights

    • All news Featured and latest news, stories, alerts and more.
    • District news Scan the latest Police news and information about your district.
    • Traffic alerts Updates about local and national traffic issues and crime incidents.
    • Ten One Magazine Stories about Police and its people.
    • Subscriptions Subscribe to receive news, alerts, Ten One Magazine stories, advice of stolen boats, and safety advice by email or RSS feed.
    • Major events
    • Police media contacts
    • NZ Police app
  • Get tips to help you stay safe

    Advice for victims, view FAQs, learn about our services and get safety advice

    • Frequently asked questions Get the answers to some of our most common queries.
    • Personal & community safety Get some advice on the safety of yourself, your family, property and visitors to New Zealand.
    • Advice for victims Information about how Police supports victims of crime, including the Victim Notification Register and access the Victims information website.
    • Infringement Services Understanding the infringement process, how to pay, lost notice, request safety camera photo, transfer liability and more.
    • Driving and road safety How to report bad driving, legislation, speed limits, road safety cameras and other safety advice.
    • Family violence help and support How to get help for family violence (domestic violence) and learn about Protection Orders and Police Safety Orders.
    • Sexual assault and consent
    • Firearms & Safety (FSA)
    • How to report a crime or incident
    • Drugs and alcohol
    • Accessing information
    • Businesses and organisations
    • Cybercrime and the Internet
    • Protecting crowded places from attack
    • Counter-Terrorism
    • Information for Suppliers
    • Missing persons
    • Australian Subpoenas
    • Cultivating Hemp
    • All online options
  • Who are we?

    An overview of our responsibilities and Values, plus links to key publications

    • About New Zealand Police Our drive for New Zealand to be the safest country in the world.
    • Our Values We aim to have the trust and confidence of all - to achieve this we operate in accordance with our values.
    • Māori and Police in partnership Find out how Māori and Police work together to help prevent crime, crashes and victimisation in our communities.
    • Structure Police management and district structure, and Information about some of the many teams and units that make up Police.
    • Publications and statistics View corporate publications, forms, guides and standards, general reports and research as well as crime statistics.
    • History and Museum Explore the early history of Police, read the memorials of officers killed by criminal acts, and find out about the exciting Police Museum.
    • Investigations and reviews
    • Programmes and initiatives
    • Privacy statement - how we manage personal information
    • Ko te iwi Māori me Ngā Pirihimana e ngunguru nei
  • Start your career with NZ Police today!

    Find out about interesting roles where you can make a difference

    • New Cops All your recruitment questions answered.
    • Becoming a Police Communicator Find out about our emergency and non-emergency service roles.
    • Other career opportunities Current vacancies across various Police work groups.
    • How to apply for a vacancy The application process for non-sworn employee positions.
    • Police groups An overview of some of our key work groups.
    • Valuing Diversity Our values reflect what is important to us and the communities we serve.
  • Get in touch

    Find out the various ways you can contact NZ Police

    • 105 Police Non-Emergency 105 is the number for Police non-emergencies. 111 is the emergency number for Police, Fire and Ambulance.
    • 111 Police Emergency Call triple one when you need an emergency response from Police, Fire or Ambulance.
    • 111 TXT registration If you have hearing or talking difficulties register for the 111 TXT service.
    • Find Police stations Search by station name or address.
    • Give feedback about Police Tell us what we’ve done well and what we need to improve on.
    • Local contacts Other contact points across Police.
  • Safer communities

    Information about how you can help us prevent crime

    • Check if a vehicle is stolen Find out if a vehicle has been reported stolen.
    • Cold case Help us find answers to some of the country’s unsolved homicides.
    • Check if a boat is stolen Find out if a boat is stolen or report information you have about a stolen boat.
    • Missing persons list
  • Home
  • Major Incidents
  • Open day locations
  • School Narratives
  • School Narratives
  • Traffic and Crime Alerts
  • Traffic and crime alerts
  • Ten One - Police magazine

Popular searches

  • Case / Report update
  • Lost property
  • Cryptopia
  • Trespass
  • Compliance
  • Police vetting
  • Request information
  • Roadside drug driving testing
Browse Site Map
Information for non-English speakers
  • English
  • Te reo Māori
  • 中文
  • हिन्दी
  • Español
  • العربية
  • فارسی
  • Deutsch
  • 日本語
  • 한국어
  • af Soomaali
  • ภาษาไทย
  • Tiếng Việt
Learn more about
Wednesday, 18 September 2013 - 3:11pm

Trust and Confidence in Police increases

1 min read
Graph showing that 79 percent people have full/quite a lot, 17% some, and 4% not much/no trust and confidence in Police.
1/1
  1. Home
  2. News
  3. Featured news
  4. Trust and Confidence in Police increases

The latest Citizens’ Satisfaction Survey shows overall trust and confidence at 79 percent, up two percent from last year.

Close to 10,000 people throughout the country took part in the independently-run survey.

It asks people their views about Police, feelings of safety and what their service experience was like if they recently had contact with police. 

The most significant increase was people's perceptions of police responsiveness to their community with 80 percent (up from 78 percent) of those surveyed agreeing or strongly agreeing with this question.

Overall satisfaction with service delivery also increased  with 83 percent of people either satisfied or very satisfied with the contact they have with police.

People's perceptions of safety both during the day and after dark have also improved since the survey began.  The majority of respondents feel safe or very safe in their local neighbourhoods during the day, with 93 percent rating this positively, 72 percent feeling safe in their neighbourhood after dark and 5 percent feeling safe in their city or town centre after dark. 

Police Commissioner Peter Marshall said it’s great that such a large majority of New Zealanders feel safe and are satisfied with the service they get from their police.

“Police staff work incredibly hard every day to give the best, most consistent service to their communities and it’s gratifying to have that work reflected in the survey results.

"As part of our Prevention First strategy, we are continuing to work hard to connect with communities and neighbourhoods to prevent crime. The survey results recognise that commitment and hard work."

More information about the survey, including access to the full report, incorporating district results, see Citizens’ Satisfaction Survey reports. 

Previous
Technological journey against unsafe road speeds (slideshow)
Next
Police negotiator talks young man down from ledge
Information for non-English speakers
  • English
  • Te reo Māori
  • 中文
  • हिन्दी
  • Español
  • العربية
  • فارسی
  • Deutsch
  • 日本語
  • 한국어
  • af Soomaali
  • ภาษาไทย
  • Tiếng Việt

Footer main menu

  • Get to know us
    • Who’s who
    • Police haka
    • Looking back
    • Online Exhibitions
    • Investigations and reviews
    • Major events
  • New Cops
    • Career paths
    • Pay & benefits
    • Get prepared
    • ChatCops FAQs
    • Apply now
  • Useful resources
    • Publications & Statistics
    • Our latest safety information
    • Retail Crime Prevention Hub
    • Home Safety Checklist
    • Stay safe at sea
  • Get involved
    • Cold cases - can you help?
    • Give feedback about Police
    • Website feedback
NZ Police App Icon

NZ Police app now available

Download instructions and FAQs

NZ Police app now available. Download instructions and FAQs.

Footer secondary menu

  • About this site
  • Copyright
  • Contact
  • Accessibility
  • Site map
  • FAQs

Footer social media menu

  • Facebook
  • Instagram
  • Youtube
  • Linkedin
New Zealand Government / Te Kāwanatanga o Aotearoa

© Copyright 2026 New Zealand Police