Research company hack targeted business billing information
A security breach occurred when research company Gravitas, contracted by Police to conduct customer satisfaction surveys, was hacked. Police systems were not involved.
Gravitas reported the hack to Police as a crime and we are conducting a criminal investigation. The hackers appear to have been seeking business billing information in order to defraud companies.
We are confident any risk to people is low. Police did not provide any financial or password details from individuals to the research company. Most information we provided to Gravitas is already in the public domain and consists of names, phone numbers and addresses. We also provided a short description for why a person has contacted us eg burglary, disturbance, lost property. More serious events are not included.
Gravitas is an approved All of Government provider. Staff at the research company are police vetted and we are confident there are no integrity issues with employees.