New Zealand Police seeks feedback from people about the quality of the service they received from us through Our Service, Your Say | Ō Whakaaro, Ā Mātou Mahi. The independent survey was introduced in 2022. Rangahau Aotearoa Research New Zealand conducts the research on behalf of New Zealand Police. The survey is conducted with around 8,000 people throughout the year. Police uses the results to understand people’s service experiences, highlight what we are doing well and identify areas where we can improve.