SNAP decommissioning

The SNAP website is being turned off on 15 December 2021. The site has been running since 2002 as a place for users to save the serial numbers of their belongings in case of theft. In that time, the technology has become obsolete among other more convenient personal methods to record and access this information.

If you wish to retain your data, please use the SNAP export function before this date

Our service provider, Datacom, will securely store user data previously saved on SNAP for a further 12 months, before destroying it. If you need to retrieve your data held in SNAP after 15 December 2021, please contact before December 2022.

Police are not replacing this service, but recording the serial numbers of your belongings remains the most effective way to be reunited with your property if it is stolen from you.

There are even easier ways for you keep track of your serial numbers in the event of theft. For example:

  • take photos of the serial numbers and identifying features of your property using a smart phone
  • save the details of the serial number, make and model of your property onto a cloud storage site, so you can recall it any time you need it.

In the event that items are stolen from you, you can give this information to Police to help reunite you with your belongings.