Hate crime

If you or your friends or whānau have experienced abuse, violence, threats or intimidation motivated by hostility or prejudice, it is extremely important that you report it.

Hate crimes and hate incidents are rarely one-off, and information about your case will help prevent this happening to others.

The more data we have, the more effectively we can prevent and tackle it. Your experience matters and it’s important that you tell us about it.

 

 

If someone is in danger or a crime or incident is happening now, call 111 immediately.

If an incident has already happened and no one is in immediate danger, report it online using the 105 online form.

Any evidence recorded or preserved from the incident will be important if there is an investigation.

• Record a video or take photos of the crime or incident if you can.
• Preserve any physical evidence.
• Write down details of the time, location and people involved.

 

 

We work with partner agencies across New Zealand to address hate crime and hate incidents. You can make a report or complaint directly to them.

Human Rights Commissi​on

Human Rights Commission offers a free and informal enquiries and complaints service to deal with unlawful discrimination and racial and sexual harassment issues.

If you have faced unlawful discrimination, you can make a complaint.

• www.hrc.co.nz/enquiries-and-complaints/how-make-complaint
• 0800 496 877

Netsafe

Netsafe is New Zealand’s independent non-profit online safety organisation.

If you experience harmful online content, you can make a report to Netsafe about it.

• www.netsafe.org.nz/report
• 0508 NETSAFE (0508 638 723)

Department of Internal​ Affairs

The Digital Safety Team at Department of Internal Affairs investigates content that relates to violent extremism.

You can report violent extremist content at www.dia.govt.nz/Countering-Violent-Extremism-Online.

Crime Stoppers

If you witness or have information about a hate crime or hate incident, you can make a report to Crime Stoppers. Your report will be anonymous.

• www.crimestoppers-nz.org/report
• 0800 555 111

 

If you witness a hate crime or hate incident, it is important to support, record and tell someone.

Make sure the victim is safe and away from the offender. Make it clear they are not alone.

Tell the nearest authority or responsible person. This could be a bus driver, security guard or someone at a reception desk.

Call 111 if someone is in danger.

Any evidence recorded or preserved from the incident will be important if there is an investigation.

• Record a video or take photos of the crime or incident if you can.
• Preserve any physical evidence.
• Write down details of the time, location and people involved.

 

 

If you see offensive online content promoting hate, you should report it using Police’s 105 online form.

You can also make a report or complaint to our partner agencies.

If you experience harmful online content, you can make a report to Netsafe about it.

• www.netsafe.org.nz/report
• 0508 NETSAFE (0508 638 723)

If you have faced unlawful discrimination, you can make a complaint to the Human Rights Commission.

• www.hrc.co.nz/enquiries-and-complaints/how-make-complaint
• Call 0800 496 877

 

 

You never have to feel like you are alone. There is always support available.

Victim Support

If you are the victim of a crime, no matter how serious, support is available. Victim Support can help you deal with the emotional and practical effects of the crime and provide information to help you understand the legal process.

• www.victimsupport.org.nz/contact-us
• 0800 842 846

Mental health support

There are a range of resources and services available to help, including phone and online services and information, and face to face support.

Depress​ion Helpline

• 0800 111 757
• Text 4202
• www.depression.org.nz

1737

• Phone or text 1737
• www.1737.org.nz

Suicide Crisis Helpline

• 0508 TAUTOKO

The Lowdown

• 0800 111 757
• Text 5626
• www.thelowdown.co.nz

Lifeline

• 0800 LIFELINE
• Text HELP or 4357
• www.lifeline.org.nz

Community support

Iwi Liaison Officers

Police employs Iwi Liaison Officers to help navigate cultural issues and work on improving Police relationships with Māori.

Iwi Liaison Officers are Police officers and Police employees. They are based in every Police district in the country.

Visit the Iwi Liaison Officer webpage to find contact details for your local Iwi Liaison Officer.

Ethnic and Pacific Liaison Officers

Police has specialist liaison officers working in communities throughout the country.

They will listen to your concerns and work with you to improve safety in your communities.

Visit the Ethnic and Pacific Liaison webpage to find contact details for your local Ethnic or Pacific Liaison Officer.

Diversity Liaison Officers

Diversity Liaison Officers are located throughout New Zealand to provide liaison between Police and people in our community who identify as gay, lesbian, bisexual, transgender, intersex and queer.

Visit the Diversity Liaison Officer webpage to find contact details for your local Diversity Liaison Officer.

Neighbourhood Support

Neighbourhood Support works with Police to bring neighbourhoods together to create safe, resilient and connected communities.

To learn more about starting or joining a Neighbourhood Support group:

• Visit www.neighbourhoodsupport.co.nz
• Call 0800 4NEIGHBOURS

 

Our vision is for New Zealand to be the safest country.

We will be there to make sure victims of hate crime and hate incidents are safe and feel safe.

We will investigate any report of hate crime, with particular attention to the hostile motivation of the offender.

As part of a hate crime investigation, we can also take a victim impact statement from you to explain how the crime has affected you. This would be voluntary and used in court proceedings.

We will use the information you provide to look for patterns and help prevent hate crime happening to other people.