State of emergency important notice

State of National Emergency

Police service update

At 11.59pm on Wednesday 25 March 2020, New Zealand moved to COVID-19 Alert Level 4.

This means New Zealanders not working in essential services must stay at home and stop all interactions with others outside of their household.

During this time Police will continue to provide essential policing services.

Find out more

Contact the vetting service team

Before contacting us you may find the answer to your query under Troubleshooting and FAQs.

By email

Vetting team contact form

By phone

+64 4 474 9415

By post

New Zealand Police Vetting Service
Police National Headquarters
PO Box 3017
Wellington 6140
New Zealand


Please do not send hard copies of the Request and Consent Forms via post as the New Zealand Police Vetting Service is an online service.