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Police have streamlined the process for the way infringement notices are issued for driving offences at the roadside.

Instead of handing out paper infringement notices at the roadside, Police officers now issue infringements electronically through their mobile devices. The infringement will then be sent directly to the person’s postal address.

This reduces the amount of paperwork for Police staff, and provides a greater opportunity to engage in conversations with motorists regarding safer driving behaviour.

Vehicle owners are liable for offences detected by safe speed cameras, including red light cameras; however if the owner was not the driver or person responsible for the vehicle at the time the owner may transfer liability for the offence to the person who was.

Police Infringement Bureau

Phone:

0800 105 777 NZ landlines only
(+64 4 381 0000 mobile phones and international calls)

Hours:

Monday to Friday 8.30am to 4.30pm

Explanations about infringement notices are not permitted by phone as your intention must be clearly stated in writing.

Online Forms:

General enquiries

• Complete a Police infringement history online request form
• Police infringement history request form (PDF, 48KB)

If you need to authorise someone to act on your behalf, submit the following form with your application.

Safe speed cameras detect speeding vehicles or running of red lights and an infringement notice is sent to the owner of the vehicle. If you receive an infringement notice and you want to find out who was driving, you can request a photo. Static (fixed) and mobile safe speed cameras are designed to photograph vehicles, not drivers. It is the vehicle owner's responsibility to identify who was driving at the time of the offence. 

Safe speed camera photo requests are free and cannot be actioned over the phone.

There are two ways you can request a photo: