Change 'My Registration'
Video – Change my registration
Find out how to change your registration details
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The 111 TXT service will be unavailable from 11pm on 17 February 2026 for up to one hour while important system work is completed. During this time, TXT messages sent to 111 will not reach Police, Ambulance or Fire and Emergency.
Registered users are encouraged to think about how they could contact emergency services during this time if they needed help. This may include options such as asking someone nearby to contact 111 on their behalf, letting a trusted neighbour, whānau member or support person know about the outage, or making a short-term safety plan with someone who can assist if needed.
The 17 February outage is expected to complete the required upgrades, and no further work is planned at this stage.
The 111 TXT service will return to normal once this work is finished.
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