Commitment of service

The Commitment to Service is our promise to you about the standards of service you can expect when you contact Police. It is on display in public areas at every police station in New Zealand.

Your feedback will help us improve our services to you. To praise or complain about Police, contact us online, in person, by phone or by post.

You can also complain about Police directly to the Independent Police Conduct Authority (IPCA) online, by phone or by post.

For more information see praise and complaints.

Our mission