The New Zealand Police Vetting Service provides criminal history checks and other relevant information on potential and current employees, volunteers and vocational trainees to Approved Agencies that provide care to children and vulnerable members of society. We also provide criminal history checks for overseas visas and work permits.

We are experiencing delays

As at 15/07/2019 the vetting service have a number of applications in the queue but are still currently processing 83% of all requests within the 20 working day service level agreement (SLA).  Target SLA is 90%.

Due to current demand a small percentage of vetting applications are being processed outside of our standard SLA. We apologise for any inconvenience this causes. We are doing our best to reduce delays and respectfully ask you to refrain from calling or emailing us to seek updates on any outstanding applications unless they have exceeded 20 working days and are urgent.

Any enquiries or concerns can be emailed to

Thank you in advance for your patience and understanding.


Login to Vetting Services

Login with RealMe

* If this is your first time accessing the Vetting service, you will need to login with RealMe, then enter a Police ID and Activation code which was emailed to you by the Police Vetting team.


Things we do

  • We process vetting requests submitted by approved agencies.
  • We process vetting requests that are required as part of a Children’s Worker Safety Check under the Vulnerable Children Act 2014.
  • We process vetting requests for visas to selected countries
  • We release information to an approved agency that is relevant to the purpose of the vetting request and has a degree of substantiation.
  • We help approved agencies submit Australian Criminal History Check. (Australian criminal checks will incur a fee.)

Things we don't do

  • We don’t process vetting requests from individuals.
  • We don’t issue ‘Police Clearance certificates’. We do not have Police Certificate Clearance in New Zealand.
  • We don’t make recommendations on the suitability of an individual for employment.
    (Our role is to provide relevant information to an agency to allow them to make an informed decision.)
  • We don’t provide legal advice or guidance on interpreting the Children's Act 2014.
  • We don’t accept paper copies of forms. Vetting requests must be done online.


A Police Vet is not a National Security Clearance. The NZ National Security Clearance process is managed in accordance with the New Zealand government security clearance requirements administered by the New Zealand Security Intelligence Service (NZSIS). For more information about a National Security Clearance, visit the Protective Security Requirements website.