Frequently Asked Questions (FAQs)

Police will update these FAQs as the rollout progresses due to the evolving nature of the Programme.

How do retailers access funding from the small retail prevention fund?


$6 million has been allocated from the Proceeds of Crime Fund to establish the Retail Crime Prevention Programme, which is being managed by Police.

Retailers are currently not able to self-refer to the Programme. However, Police is identifying eligible retailers through an assessment process.

How are small retailers being selected for the Programme?


Police are identifying eligible retailers through data analysis of current occurrences and past ram raid style burglary and making sure they are a small business.

A further assessment via phone and on site is undertaken to confirm eligibility.

What help is there for retailers who are not eligible for the Programme?


For retailers who are not eligible for the Programme, Police will still provide prevention advice to help make you, your staff and your business safe.

What is the role of the programme?


The Retail Crime Prevention programme’s role is to identify eligible locations, initiate a conversation with the store owner as well as conduct an on-site assessment to determine appropriate prevention solutions. This can range from the installation of protective equipment including a fog cannon, siren, alarm, roller doors, or bollards, to tailored prevention advice.

How is the Retail Crime Prevention programme progressing?


Police is currently working at pace to deliver this programme.

Work is on-going to identify eligible retailers and then assess their security needs to determine appropriate security solutions.

Staff are being deployed as soon as practically possible when potentially eligible locations are identified.

Police have already identified over 18 potential suppliers of protective equipment and conversations are ongoing to better understand their ability to manufacture and install products as well as to undertake security assessments.

On 8 August, a Public Notice inviting potential suppliers to submit Expressions of Interest to be part of a panel supplying and installing equipment for the programme was sent to the 18 already identified suppliers as well as being sent out to 2500 NZ Security Association Members via email. View this notice (PDF, 98KB)

I'm a supplier of protective equipment, how do I get involved?


On 8 August, a Public Notice inviting potential suppliers to submit Expressions of Interest to be part of a panel supplying and installing equipment for the programme was sent to the 18 already identified suppliers as well as being sent out to 2500 NZ Security Association Members via email. View this notice (PDF, 98KB)

What happens in the investigation process of a ram raid style burglary?


In general terms, when conducting an investigation into a burglary where a vehicle was used to gain entry (ram raid), Police would consider taking the following actions:

  • Interviewing victims and witnesses to obtain information about the circumstances of the offending, descriptions of suspects, and other information that may be relevant to the investigation or immediate response
  • Providing crime prevention advice to business owners to reduce the possibility of re-victimisation
  • Referring victims (and where required witnesses) to support agencies, such as Victim Support
  • Conducting a scene examination, including collection of evidence (such as physical exhibits or viewing CCTV), taking photographs, and assessing potential forensic evidence
  • Conducting wider inquiries in the neighbourhood to assist in identifying and apprehending suspects
  • Additional assessments to determine whether this offence may be linked to other similar incidents
  • Conducting search warrants to locate stolen property

What if I have been a victim of a ram raid style burglary?


Police are seeking to identify small businesses that have experienced a ram raid style burglary or robbery and may be eligible to receive crime prevention equipment from the Retail Crime Prevention Programme. Currently, Police are working to identify businesses that have experienced a ram raid style burglary from 1 November 2021 onwards.

A ram raid refers to a burglary in which a vehicle has been used to gain entry to the premise (e.g., a car has been driven through a shop window).

You can use this form to send us your details if you are a small retail business and have been the victim of a ram raid style burglary since 1 November 2021. If you have been phoned or visited by a member of the Retail Crime Prevention Programme, we have your details and you do not need to complete this form.

Ram Raid Victim contact form

 

Last updated 3 October 2022