In the fast-moving dynamic environment we operate in, we want our people to be safe and feel safe every day they come to work. That means having the right tools, training, and support to do their job safely and effectively.
In 2020 the Frontline Safety Improvement Programme (FSIP) was established in response to the murder of Constable Matthew Hunt and against the background of an increasingly challenging operational policing environment.
FSIP’s focus is to keep our frontline safe as they undertake the daily challenges of delivering policing services across New Zealand.
The improvements coming out of the programme are the result of ongoing staff feedback and community engagement.
In September 2021, Police announced the Tactical Response Model (TRM). The TRM is a safety system that ensures Police are trained, equipped, and supported to keep ourselves and our communities safe.
In developing the TRM Police engaged with Māori, Pacific, Ethnic and other community leaders through 570 community engagement sessions including Police’s External Reference Groups at local and national level.
Police held around 85 workshops with more than 1250 staff about their experiences and ideas to improve staff safety. Proactive engagement with our staff and communities continued through Proof-of-Concept trials and a formal evaluation of the model including two staff safety surveys which attracted more than 2000 responses each. Districts maintained two-way conversation with their communities to ensure their voices were heard and they remained informed of the progress and results.
The evaluation of the trial showed TRM works and in late 2022 Cabinet agreed to release funding for the implementation of the model nationally. National rollout occurred throughout 2023 and is largely complete across all districts.
The Tactical Response Model is designed to increase frontline capability through three integrated components:
- Training: we have more than doubled current tactical training to frontline staff from 3.5 to 7.5 days per year.
- Deployment: with a focus on staff safety and risk ownership Deployment includes Tactical Intelligence, Tasking and Coordination and District Command Centre activities.
- Tactical capability: specialist capability is more accessible to frontline staff through two new teams – prevention focused Offender Prevention Teams and Tactical Dog Teams who operate as part of the frontline and as first responders.
In 2022 we completed a successful trial of the Model in Northland, Counties Manukau, Waikato and Central.
The Evidence Based Policing Centre ran an evaluation of the TRM trial. That formal evaluation showed the TRM worked. Each component produced safety benefits, but the greatest impact happened when all the parts operate together as a safety system.
The results of the trial and ongoing support from communities gave us confidence to begin a progressive rollout of the model nationally in 2023.
How the TRM looks to the public